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  2. To return an item to a marketplace seller, locate the item in Your Orders, and select Send a returns request. Amazon sellers review return requests before issuing a refund or replacement. If you don't receive a response within two business days, you can submit an A-to-z Guarantee claim.

    • Free Returns

      You can return most items sold on Amazon.co.uk within 30...

    • Amazon.co.uk Help

      Amazon.co.uk, and many Sellers on Amazon.co.uk, offer...

    • What Can I Return For free?
    • How Do I Get Free Return Shipping?
    • How Do Label-Free, Box-Free Returns Work?
    • When Will I Get My Refund?
    • Does Amazon Offer Replacements and Exchanges?
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    You may return for FREE most items fulfilled by Amazon within 30 days of delivery for a full refund. Learn more about the Return Policy.

    All return-eligible items, weighing under 22.6kg, delivered by Amazon to an address in the UK, have at least one free drop off option. Look for “Free returns” next to the price to confirm that the item qualifies for free returns. You can start your return via the Online Returns Support Center by clicking on Return Items. Learn more on the return pr...

    Don’t worry about printing a label or packing up your item. Just go to Your Orders and select the item that you wish to return. Tell us why you want to return this item, then choose a drop-off location that supports label-free, box-free returns. We’ll send you a QR code; bring your code and item to the drop-off location, and you’re done.

    Most items are fully refunded in 5-7 business days after we have received and processed your return. However, you can also choose refunding to your Amazon account balance, which takes one business day. Learn more about Refunds for items sold by Amazon and by Marketplace sellers.

    Yes, you can create replacement and exchange orders from this page by clicking Return Items and following the instructions. If you received a damaged or defective item, we’ll send you a replacement of the exact item. If you would like to exchange an item for another, you can exchange eligible items for a different size or colour or for an item in y...

    Learn how to return most items sold on Amazon.co.uk within 30 days for free. Choose from different return options, drop off locations, and refund methods on the Your Orders page.

  3. Dec 26, 2023 · You can now make label-free and box free returns at some local Post Office branches. You don’t have to print a label or even package the item. Just bring your device to the Post Office and show the QR code to a member of staff who will scan the code, pop the item into a bag and add a label.

  4. Amazon.co.uk, and many Sellers on Amazon.co.uk, offer returns for most items within 30 days of receipt of delivery. You can use this page to learn about our return policies. Most items sold on Amazon.co.uk follow our general return policies, but some products have different policies or requirements associated with them.

  5. Sep 4, 2024 · To return an item to Amazon for a refund, log into Amazon with the account that you used to order the item. Click on “orders” at the top of the screen, and then click “return or replace items.”

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  6. To organize a return collection: Go to Your Orders. Locate the item you want to return and select Return items. If a collection is the return option presented to you, select the option and Confirm your return.

  7. Go to Your Orders to display your recent orders. To return a gift, go to Return a Gift. Choose the order and select Return or Replace Items. Select the item that you want to return. Then select an option from the Reason for return menu. Choose how to process your return.

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