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How do I return items sold on Amazon?
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To replace a damaged, defective, or wrong item, go to Your Orders. To return an item to a marketplace seller, locate the item in Your Orders, and select Send a returns request. Amazon sellers review return requests before issuing a refund or replacement.
- Organize a Return Collection
To organize a return collection: Go to Your Orders. Locate...
- Free Returns
You can start your return via the Online Returns Support...
- Organize a Return Collection
To organize a return collection: Go to Your Orders. Locate the item you want to return and select Return items. If a collection is the return option presented to you, select the option and Confirm your return.
Dec 26, 2023 · You can now make label-free and box free returns at some local Post Office branches. You don’t have to print a label or even package the item. Just bring your device to the Post Office and show the QR code to a member of staff who will scan the code, pop the item into a bag and add a label.
Some Post Office branches now offer a label free, box free returns service with Amazon. This service allows you to return items without needing to print a label or even package the item. Simply select the order you want to return on Amazon.co.uk and view available return locations local to you.
- What Can I Return For free?
- How Do I Get Free Return Shipping?
- How Do Label-Free, Box-Free Returns Work?
- When Will I Get My Refund?
- Does Amazon Offer Replacements and Exchanges?
You may return for FREE most items fulfilled by Amazon within 30 days of delivery for a full refund. Learn more about the Return Policy.
All return-eligible items, weighing under 22.6kg, delivered by Amazon to an address in the UK, have at least one free drop off option. Look for “Free returns” next to the price to confirm that the item qualifies for free returns. You can start your return via the Online Returns Support Center by clicking on Return Items. Learn more on the return pr...
Don’t worry about printing a label or packing up your item. Just go to Your Orders and select the item that you wish to return. Tell us why you want to return this item, then choose a drop-off location that supports label-free, box-free returns. We’ll send you a QR code; bring your code and item to the drop-off location, and you’re done.
Most items are fully refunded in 5-7 business days after we have received and processed your return. However, you can also choose refunding to your Amazon account balance, which takes one business day. Learn more about Refunds for items sold by Amazon and by Marketplace sellers.
Yes, you can create replacement and exchange orders from this page by clicking Return Items and following the instructions. If you received a damaged or defective item, we’ll send you a replacement of the exact item. If you would like to exchange an item for another, you can exchange eligible items for a different size or colour or for an item in y...
Sep 4, 2024 · First, you need to process the refund online so that you can get a replacement or your money back. Then, you need to package and ship the item back to finalize the return. If you ordered directly from Amazon and it’s within 30 days of delivery, you can usually get a full refund or replacement.
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How to complete a label-free, box-free return. Select a label-free, box-free return location after initiating your return through Your Orders. After completing the steps, you’ll receive a QR code. Bring it to the drop-off location with the item that you want to return.
