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  1. In newer houses, the emergency control valve is normally outside with the gas meter - in a meter box. If it's not there, try looking under the stairs, beneath the kitchen sink or in the garage. Turn the handle so the lever is at 90 degrees to the upright gas pipe. Next steps. Open all your doors and windows to let gas out and some fresh air in.

    • Emergencies

      For a meter emergency, call 0333 009 6135. If you're unable...

  2. To report a gas or carbon monoxide emergency, or if a pipeline is struck (even if no gas leak has occurred) call the National Gas Emergency Service immediately on 0800 111 999 or via textphone (minicom) on 0800 371 787. If you're a British Sign Language (BSL) user, you can use SignLive to contact the National Gas Emergency Service free of charge.

  3. These are the steps you need to take to stay safe: Get fresh air immediately; make sure you open all doors and windows to ventilate the area. Turn off the gas emergency control valve (also called gas emergency shut off valve) at the meter, unless the meter is located in a basement or cellar or at the LPG bulk tank or storage vessels. Extinguish ...

  4. Feb 29, 2024 · If you’ve detected a gas leak inside or outside your home, you should call the National Gas Emergency Service on 0800 111 999. You should also take the following steps: Open windows and doors to ventilate your home. Turn off the main gas supply, if it’s safe to do so. This is usually a physical valve that needs to be rotated 90 degrees to ...

    • Jake Edmonds
    • Insurance Expert
  5. Open all doors and windows. Move everyone into the fresh air. Call the Gas Emergency Service on 0800 111 999 or via textphone (minicom) on 0800 371 787. If you're a British Sign Language (BSL) user, you can use SignLive to contact the National Gas Emergency Service free of charge. If someone has collapsed or is displaying severe symptoms, seek ...

  6. www.britishgas.co.uk › help-and-support › emergenciesHelp & Support - British Gas

    For a meter emergency, call 0333 009 6135. If you're unable to top up your Pay As You Go meter, or for lost or damaged meter keys or cards. Meter is hot, sparking, smoking, there is a smell of burning, or you’ve had an electric shock. Meter damage, loose meter cables/wiring, you suspect tampering. You have a blank meter screen and no gas supply.

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  8. Table 1 shows the flow rate of gas expected from a damaged pipe where the pipe diameter is more than twice the diameter of the hole. Tables 2 and 3 indicate the times taken under various conditions to release a reportable quantity of gas. If the duration of a leak is known, the amount of gas likely to have been released can be estimated.

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