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  1. www.virginmedia.com › help › securityFraud and Security | Virgin Media Help

    Step 3. If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. For fraudulent e-mails, forward to phishing@virginmedia.com and we’ll look into them. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender.

  2. www.virginmedia.com › virgin-tv-edit › tips-andHow To Report Scam Emails: Protect Yourself ... - Virgin Media

    It may be an offer that will expire unless you take action now. If a scammer’s pretending to be from Virgin Media and they ever threaten you, please call the police’s non-emergency number 101 or textphone 1800 101 as soon as possible – they’ll pick it up with us. Asking for personal details.

  3. www.virginmedia.com › help › securityHow to deal with Fraudulent Calls & Vishing Scams - Virgin Media

    How to report a fraudulent call. If you have been a victim of fraud, call Action Fraud on 0300 123 2040 or visit the Action Fraud website. Action Fraud is the reporting centre for fraud and cybercrime in England, Wales and Northern Ireland. Reports of fraud and any other financial crime in Scotland should be reported to Police via 101.

  4. community.virginmedia.com › t5 › Security-mattersHow to report a scam call? - Virgin Media Community - 5445358

    Nov 23, 2023 · Whilst well-intentioned, there is little/no point in reporting the number to VM. VM will not do anything about it. The number you saw on your caller ID display was very likely just spoofed (faked) by the scammers so that the call appeared to be from a VM number. The scammers do this all the time and change their fake caller ID regularly to ...

  5. community.virginmedia.com › t5 › Digital-lifeWhat to do with phishing emails - Virgin Media Community

    Mar 29, 2019 · Here’s what you should do with the email: Forward the suspicious email to our dedicated mailbox – phishing@virginmedia.com. Mark the email as spam and delete it after you’ve sent it to us. If you have any concerns about phishing emails or want to find out more, we publish regular updates about known phishing scams in our Security Matters ...

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  7. www.virgin.com › report-a-scamReport an online scam - Virgin

    Report a scam. If you’ve noticed something suspicious online relating to the Virgin brand or Richard Branson, please report it here. Your Details. Name. Email Address. About the scam. How were you contacted. Describe the scam. Include the scammer’s email address or website where known.

  8. community.virginmedia.com › t5 › Digital-lifeWhat to do with scam texts (smishing) - Virgin Media ...

    Jun 7, 2021 · You can forward the message to shortcode 7726, you will then receive a response asking for the shortcode or long number that the spam message came from and Virgin Media will then investigate for you. How to report a scam/smishing text? You can report to Action Fraud, either by calling 0300 123 2040, or visiting www.actionfraud.police.uk.

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