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  2. Mar 15, 2018 · Step 1. Ensure that your Blackberry KEYone is turned off by pressing the power button. Step 2. Press and hold the Volume Up button + Power button. Step 3. When you see the Blackberry logo, release the buttons and press the Power button again. Step 4. From the Android Recovery Mode menu select “ wipe data / factory reset “.

  3. To force a restart on your BlackBerry press and hold the power button (or unlock button) for at least 8 seconds until the blackberry-keyone or Android logo appears on the screen and release the button while it turns on again.

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  4. Leave all the buttons when Recovery Mode screen appears. Go to Wipe Data / Factory Reset option using Volume Down and press Power button to confirm it. Go to Yes –Delete All User Data using Volume Down and press Power button to continue. After the process finishes, go to Reboot System Now and press Power button.

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  5. Press and hold the Power/Lock button, then select Restart. Note: If you are unable to access the screen or if it becomes unresponsive, press and hold the Volume down and Power buttons simultaneously for 10 seconds, until the device restarts.

  6. Press and hold the Power button until the Power Off Menu appears. Tap Restart and confirm that you want to reboot the phone. If your device is not responsive, press and hold the Power key and the Volume Down key simultaneously and keep them both pressed until your phone restarts. BlackBerry Keyone soft reset process is takes a few minutes.

  7. You can perform the following operations on your BlackBerry Keyone using recovery mode: Reboot to bootloader; Enter Fastboot; Apply update from ADB; Apply update from SD card; Wipe data / factory reset; Wipe cache partition; Mount / system; Run graphics test; Run locale test; Reboot system now; Power off; Repair apps

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