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Click on the ‘Diagnose’ button below if your Wall Connector is experiencing a problem. You will be asked to sign in to your Tesla Account and complete a few preliminary troubleshooting steps. If your issue still isn’t resolved, we’ll connect you with a Technical Support Agent.
TROUBLESHOOTING THE ELECTRONICS Your GEN3 bike is equipped with an error detection system integrated into the display interface. In the case of an electronic control system fault an error code will display. Please see the table below for the most common error codes and troubleshooting. Page 30: General Rules • Avoid slamming on front brake alone.
Assemble your scooter: Scan the QR Code or go to www.GEN3Ride.com Contact Us for Help If you have questions, please contact us here: • Visit our GEN3 Help Center: support.gen3ride.com • Email us: support@gen3ride.com • Call GEN3 Product Support: 1-888-884-GEN3 (4363) PKG1857RF...
Oct 7, 2021 · First, make sure you can connect to the setup page after connecting to the WiFi network broadcast by the connector itself. I would follow the instructions from the troubleshooting page to do a manual update of the firmware to the most current version, which you can download from Tesla.
From decoding cryptic error codes to unraveling common malfunctions, we delve into the intricacies of eBike errors, empowering riders with knowledge to overcome these obstacles and relish the seamless joy of electric biking.
Jun 29, 2020 · Gen 3 Wall Connector stopped charging due to overheating (3 red blinks) fault code exactly 30 minutes after initial charge in three separate occasions (at 12:30 AM, 8:20 AM, and 8:50 AM). No issue charging with regular mobile 110V plug.
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If an ERROR condition exists, the Charge LED(s) will flash, and/or the ERROR LED with illuminate and/or flash. There are several reasons an ERROR condition could exist. For help troubleshooting ERROR conditions, see the section titled Troubleshooting below.