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- Advice from an O2 Guru regarding a way to get through: If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options. Press 2 for Everything Else Press 5 for More Options Press 7 for Anything Else which will put you though to an advisor.
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You can call us on 202 (free from your O2 phone), or on 0344 809 0202 (standard UK rates apply). Monday-Friday 8am-9pm, Saturday 8am-8pm, Sunday 8am-6pm. What to expect when you've reported fraud
- Phishing
If you have any doubts, call us on 202 (free from your O2...
- Unwanted Calls and Messages
To do this, you'll need to visit My O2, head to the ‘Your...
- Instant Messaging
Instant messaging (IM) apps like WhatsApp and BlackBerry...
- Protecting Your Data
O2 Community. The O2 Community forms isn't private, so don't...
- Viruses and Malware
If you have any doubts, call us on 202 (free from your O2...
- Call Blocking And/Or Stopping
There is a requirement by Ofcom for O2 to prevent calls from...
- Mobile Location Information
So that the O2 network can deliver data, calls and texts to...
- Cookies
O2 Community Get help and chat to other customers in the O2...
- Phishing
Nov 29, 2021 · This is not Customer Service so we are unable to help with account specific issues. Solved: All i want to do is keep my old number and cant get through to anyone at O2 on 202 to give them a PAC number. Not at all happy with O2 now.
Oct 18, 2023 · Call 202 from your mobile or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Dec 4, 2020 · Numbers here Guide: Coronavirus Community Help and Support. Advice from an O2 Guru regarding a way to get through: If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options. Press 2 for Everything Else. Press 5 for More Options.
Tell us what's gone wrong and we'll try to make things better. See how to make a complaint, or take a look at our Customer Complaints Code. Contact O2 today, whatever your query. Chat to us online or on the phone.
If you have any doubts, call us on 202 (free from your O2 mobile) or on 0344 809 0202 (standard UK rates apply). If you've been a victim of fraud report it straight away. Be aware of scammers. Help protect your O2 account. Find out what to look out for and how to report fraud. Learn more.
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