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      • Tickets for our venues can be posted (£1.20 charge), emailed, printed at home or collected from our Box Offices. Leeds Heritage Theatres encourages all patrons to request electronic versions of their tickets, which can be scanned upon entry to support our sustainability aims.
      leedsheritagetheatres.com/covid-19-information-and-faqs/
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  2. Leeds Heritage Theatres encourages all patrons to request electronic versions of their tickets, which can be scanned upon entry to support our sustainability aims. Tickets can now be added to your digital wallet by logging into your online account and clicking on Digital Wallet (found below Payment Cards/above Details).

  3. Tickets for our venues can be posted (£1.20 charge), emailed, printed at home or collected from our Box Offices. Leeds Heritage Theatres encourages all patrons to request electronic versions of their tickets, which can be scanned upon entry to support our sustainability aims.

  4. Online booking (including wheelchair spaces and essential companion seats). Simply login to your account to unlock seat holds and discounts* A dedicated phone line (0113 205 3899). Discounted tickets for yourself and an essential companion (online, and via phone) Advice on where to sit to get the best experience for you

    • What Is The TicketSource Scanning App?
    • How to Use The TicketSource Scanning App
    • How to Use A Bluetooth Barcode Scanner with The TicketSource Scanning App
    • How to Use The App with No Internet
    • Troubleshooting

    The TicketSource Scanning app is a FREE companion app providing on-the-door barcode scanning and validation of etickets, mobile tickets and thermal tickets produced using TicketSource. The app can be used on any iPhone or Android-enabled device and can be downloaded from Apple's App Store or Google Play, respectively.

    Once you have downloaded the app, you will need to log in with your email address and password (to sync the app with your account)
    Then select the event to start scanning tickets (you can scan for multiple events).
    Click the barcode iconin the bottom right-hand corner of the page to start scanning (The camera will recognise the barcode, no buttons need to be pressed)
    You can click Statsto see how many attendees have purchased tickets for this event, how many have been scanned and how many are remaining
    Ensure the Bluetooth barcode scanner is paired with your device (For Bluetooth barcode scanners purchased from TicketSource, first, put the scanner into pairing mode by pressing and holding the sca...
    Log in to the TicketSource Scanning app on your phone
    Choose the Settings cogin the top right-hand corner of the screen
    Tap the "Choose your Scanner" option and select "Bluetooth Scanner"
    To download, first, log into your Ticketsource account in a web browser
    Hover over the Scan menu at the top of the page and select the Ticket Scanning App for Windowsoption
    You can view the manual, which can also be downloaded. The manual can also be downloaded here.
    If you are struggling to log in, please check you are using the same email and password you use when logging in to your TicketSource dashboard.
    Check that your user account has the correct permissions to scan tickets. If the user doesn't have access, an error message should pop up displaying 'Login failed. Your account does not have permis...
  5. On the confirmation email, there will be the option to download your eTickets by clicking the pink "Download Tickets" button under your booking details. This will then open your eTickets with the unique barcode to be scanned for entry.

  6. exchange.theatretokens.com › leeds-heritage-theatresTheatre Exchange

    Exchanging Theatre Tokens. You are about to exchange your Theatre Token (s) for an equivalent value voucher for the venue below which will be emailed to you and can then be used online to complete your ticket purchase.

  7. Tickets can be booked online 24/7. If you have not received or are unable to find your e-tickets please login to your Leeds Ticket Hub account and navigate to the Upcoming Events tab to view and screenshot your tickets.

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