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Aug 22, 2024 · Just answer the questions it asks and it'll get you where you need to be. Remember the lines are pretty much only open between 8am and 9pm so if you call outside those hours it'll likely direct you to other help such as the website.
Having issues with our broadband? Our BT Broadband help section can help answer your questions. What do you need help with? Get help with your BT broadband. Whether you need support setting up your internet connection or managing your service, you'll find a range of helpful articles.
May 23, 2023 · BT customer service number. You can call BT on 0330 1234 150, or on 150 if you are a BT mobile customer, for whatever reason you need to get in touch. Broadband and landline customers should press 1, BT TV customers press 2, and BT Mobile customers press 3.