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    • 1-833-38V-SAFE (8-7233)

      • To report suspected fraud or scams, call the VSAFE Fraud Hotline: 1-833-38V-SAFE (8-7233). To find resources about fraud targeting you, learn the signs of a scam, get advice about what to do, and learn how to report scams and identity theft, visit www.vsafe.gov.
      www.va.gov/initiatives/protecting-veterans-from-fraud/
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  2. Sep 12, 2024 · Who can help me with my benefits? VA is here to help you file a claim for benefits, but if you choose to work with an outside representative, here are some options: VA Accredited Attorney; VA Accredited Claims Agent; VA Accredited VSO Representative; Only VA Accredited attorneys and claims agents may charge a fee to:

  3. 4 days ago · Frequently asked questions. To report suspected fraud or scams, call the VSAFE Fraud Hotline: 1-833-38V-SAFE (8-7233). To find resources about fraud targeting you, learn the signs of a scam, get advice about what to do, and learn how to report scams and identity theft, visit www.vsafe.gov.

  4. Oct 8, 2024 · And this number represents only detected fraud. Keep reading on this page to learn how to protect your identity—and your VA benefits—when applying for and managing your VA benefits and health care. Create a secure account for VA. Get help from an accredited rep or VSO.

  5. Apr 29, 2024 · If you suspect fraud, waste, or abuse impacting Veterans or VA programs or if you think there might be an issue with a VHA healthcare claim or bill, a service you received, or VA community care or other healthcare provider please contact the VHA Integrity and Compliance Helpline.

    • About This Toolkit
    • Signs it’s a scam
    • How to Avoid a Scam
    • Scammer Tactics - Don’t Click
    • Protect Yourself
    • Cyber
    • Phone
    • Immediate Actions
    • Protection For You and Your Family
    • Online Romance
    • Common Schemes
    • Don’ts
    • Health Care Fraud
    • Common Schemes
    • Do’s
    • Don’ts
    • HEALTH CARE FRAUD 11
    • Insurance
    • Common Schemes
    • Do’s
    • Don’ts
    • $ Disability and Pension Benefits
    • Common Schemes
    • DISABILITY AND PENSION BENEFITS 14
    • DON’TS
    • Loans
    • Common Schemes
    • Do’s
    • Don’ts
    • Home Loans and Housing
    • Common Schemes
    • Don’ts
    • HOME LOANS AND HOUSING 17
    • to Address Comprehensive Toxins (PACT) Act
    • Don’ts
    • PACT ACT 19
    • Employment: Business & Job Opportunities
    • Common Schemes
    • Do’s
    • Don’ts
    • Education
    • Common Schemes
    • EDUCATION 22
    • Don’ts
    • - End of Life
    • Common Schemes
    • Do’s
    • U.S. Department of Veterans Afairs
    • Social Security Administration (SSA) Ofice of the Inspector General
    • Better Business Bureau
    • The United States Department of Justice (DOJ)
    • Department of Defense

    We are fighting back with initiatives to protect and provide assistance to Veterans, their families, survivors, and caregivers. This toolkit is a partnership amongst federal agencies, Veteran Service Organizations (VSOs), Military Service Organizations (MSOs) and the VA to arm our Veterans with the knowledge of the common schemes we are seeing. We ...

    Scammers PRETEND to be from an organization you know. Scammers PRETEND to be from a trusted source or an organization you know. Scammers often pretend to be contacting you on behalf of the government. They might use a real name, like the Social Security Administration, U.S. Department of Veterans Afairs, the IRS, Medicare, or law enforcement. Some ...

    Protect your personal or financial information in response to a request that you didn’t expect, even if the caller has some of your personal information. Legitimate organizations won’t email or text to ask for your sensitive personal information, like your Social Security number, bank account or credit card number. Know how a scammer tells you how ...

    Spoofing – Disguising an email address, social media profile, sender name, phone number, or website address to convince you that you are interacting with a trusted source. Email Phishing – Email sent with the intention of deceiving you to act, such as updating a password or clicking on an attachment. Smishing – Phishing via text messaging. The frau...

    When receiving email, hover your cursor directly over the link without clicking it, and read the text that pops up to see the intended destination look for things like misspellings. Be careful what you download. Never open an email attachment from someone you do not know and be wary of email attachments forwarded to you. Be suspicious of emails or ...

    Activate multi-factor authentication on your accounts. A password isn’t enough to keep you safe online any longer. Use multi-factor authentication when you can. A second layer of identification, such as entering a code sent via text message or email, can help the service provider verify logins. Update your software. Bad actors take advantage of sy...

    If you are contacted by someone claiming to be from the government or military, there are some red flags to watch out for that may indicate that you are being scammed, such as: Unsolicited computer-generated voice calls asking you to press a number to speak with someone are almost always a scam. Hang up on these types of calls. The caller asks for ...

    If you think you are the victim of an imposter scam, it is important to act right away to protect yourself and your finances. Here are some steps to take if you think you have been scammed: Stop all contact with the individual(s) who contacted you. Save all information or messages about the individual(s) who contacted you pretending to be in case y...

    Identification Use additional security measures such as multi-factor identification, which requires two or more proofs of identity to grant you access. Don’t share your login information over the phone or via email with others. Set up electronic access to all financial accounts. You can set alerts to text you with each transaction, so you can track...

    Romance scams are when a criminal adopts a fake online identity to gain your afection and trust. The scammer then uses the illusion of a romantic or close relationship to manipulate and/or steal from you.

    You should be aware of these schemes in case someone asks you to participate, or in case you see fraudulent activity. Indicators of potential fraud include the following: Scam artists often say they are engaged in projects outside the United States. That makes it easier to avoid meeting in person. They often ask for money for a medical emergency or...

    □ Do not send money to anyone you have only communicated with online or by phone. i.e., Venmo, PayPal, or other mobile payment services □ Do not share your bank account information with anyone you have only met online, as they are most likely trying to steal from you.

    Health care fraud occurs when an individual or company knowingly mis-represents or mis-states something about the type, the scope, or the nature of the medical treatment or service provided, in a manner that could result in unauthorized payments being made.

    You should be aware of these schemes in case someone asks you to participate, or in case you see fraudulent activity. Indicators of potential fraud include the following: Medical providers outside the VA may try to scam the VA when they submit claims to receive payment from VA for the services they provide you. For example, they could bill for ser...

    □ Protect your personal health care and insurance information. Scammers will try to use this information to gain access to your account – and even steal your identity. □ Review all paperwork to confirm accuracy and authenticity. Confirm dates of service for care received, patient’s name, provider’s name, location, and types of services. □ Check you...

    □ Do not trust someone who contacts you saying they’re afiliated with the Department of Veterans Afairs. Scammers use oficial-looking names,

    seals, and logos. If you’re not sure if the “ofer” is legit, hang up and call your VA representative directly. □ Do not share personal health information or health insurance information with others. If anyone says they need your information, it’s a scam. □ Do not provide your Social Security number, medical records, or other personally identifiable...

    Insurance scams are a false representation of fact with the intent to deceive, including actions taken based on misrepresentation.

    You should be aware of these schemes in case someone asks you to participate, or in case you see fraudulent activity. Indicators of potential fraud include the following: Commercial insurance advertising low rates, ofering insurance when you have pre-existing conditions, or ofering extremely attractive insurance deals. Trick you into buying an annu...

    □ If you get an inquiry from someone who says they represent a company or government agency, hang up and call the phone number on your account statement, or on the company’s or government agency’s website to verify authenticity of the request. You will usually get a written statement in the mail before you get a phone call from a legitimate source,...

    □ Do not share personal identifiable information (PII) or consult with persons who do not have appropriate authority to inquire about the VA Insurance policy. □ Do not believe the get rich quick schemes with guaranteed large benefit awards where they want you to act quickly and guarantee instant/winning results.

    Many recipients of these benefits are targets for fraudulent activity. Scammers use a variety of methods to either swindle Veterans out of earned benefits or convince them to apply for benefits they are not eligible for.

    You should be aware of these schemes in case someone asks you to participate, or in case you see fraudulent activity. Indicators of potential fraud include the following: Ofering to assist in preparing or filing your VA benefits application without VA’s recognition to do so and charging a fee for such services. Ofering you an up-front lump-sum paym...

    □ Do report misconduct that occurs in the course of claims assistance or the improper charging of fees to VA’s Accreditation, Discipline, & Fees Program ofice. More information on how to make a report can be found here: https://www.va.gov/ogc/ accreditation.asp.

    □ Do not use an individual or organization that is not recognized by VA. There are important safeguards tied to accreditation, such as the opportunity for claimants to request the review of their fee agreements. □ Do not payan unauthorized company to help you with your VA claim. Only VA-accredited agents and attorneys are permitted to charge a fee...

    Finance scams related to loans are when a fraudulent company or individual provides a service that is not in the best interest of the individual. A loan scam is a loan ofered under false pretenses. The scammer will often ofer to provide services with high rates and fees, or by hiding the actual cost of the loan.

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

    Office of Financial Readiness, Consumer Protection at: https://finred.usalearning.gov/ National Resource Directory at: https://www.nrd.gov/

  6. Veterans who suspect their hard-earned VA benefits have been subject to fraud or identity theft-related scams should call VA immediately at 1-800-827-1000. Missing VA benefits payments, discrepancies in payments and suspicious activity with direct deposits may also be an indication of fraud.

  7. Detecting attempts to steal benefits with advanced data analytics and protective fraud algorithms. Protecting Veterans from attempted benefits theft. Restoring missing benefits payments and making Veterans whole again. To learn more about BDP&R or to report fraud, email the fraud team at: BDPR.VBACO@VA.GOV.

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