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  1. If you’re not able to open a bank, building society or credit union account, call the Universal Credit helpline to arrange a different way of getting paid. Find out how you’ll be paid if you ...

  2. Contact Universal Credit. Eligibility. You may be able to get Universal Credit if you’re on a low income or need help with your living costs. You could be: out of work. working (including...

    • What you need to apply. You’ll need: your bank, building society or credit union account details (call the Universal Credit helpline if you do not have one)
    • Apply for Universal Credit online. If you cannot verify your identity online. The Universal Credit team will phone you to help you verify your identity. Help with your application.
    • After you apply. The Department for Work and Pensions (DWP) will make an appointment to talk to you, either over the phone or face-to-face.
    • If you have a disability or illness that affects your work. You may need a Work Capability Assessment to see how your disability or health condition affects your ability to work.
  3. You'll usually have to apply for Universal Credit online. The first thing you need to do is set up an online account - you'll use this to apply and manage your claim. You might be able to apply by phone in special circumstances. Find out more about starting your claim and setting up an online account.

  4. Universal Credit. Before you apply for Universal Credit. What Universal Credit is. Check if you can get Universal Credit. How Universal Credit is paid. Moving to Universal Credit from other benefits. Claiming Universal Credit. Contact us about a Universal Credit application. Starting your Universal Credit claim. Applying for Universal Credit.

  5. Universal Credit explained. If you have a low income – whether or not you’re working – Universal Credit can give you extra money to live on. Find out how it works, how much you could get and how to claim. What’s in this guide. Where to get personalised advice about Universal Credit. What is Universal Credit? Who can claim Universal Credit?

  6. May 13, 2024 · If you're working but you're not sure how much you're paid each month, start by checking how much you get paid each hour. You can check your wage slip or ask your employer. Check if you’re getting paid at or above the National Minimum Wage. This is: £11.44 if you’re aged 21 or over. £8.60 if you’re aged 18 to 20

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