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  2. Home - Nectar Help Order a replacement card. Please select if your plastic card has been:

    • Contact Us

      Phone us. We are available Mon-Fri 9am-5.30pm and 9am-5pm on...

  3. My Nectar card was lost or stolen. Oh no! Give us a couple of bits of information and we’ll send you a sparkling new one. Send me a new card.

  4. www.nectar.com › faqSearchNectar

    How do I order a replacement Nectar card? Simply fill in our form on the link below and we'll pop a new card or key tag in the post for you. It'll be with you within ten days.

  5. You can join Nectar here or download the Nectar app to get a digital Nectar card. Or if you require a plastic card, you can request one on our website by going to 'Your account' and selecting 'Support'.

  6. Phone us. We are available Mon-Fri 9am-5.30pm and 9am-5pm on Saturday. 0344 numbers are charged at local rates. Dependent upon your provider, calls to 0344 numbers are included in talktime bundles. Call 0344 811 0811. British Sign Language Video Call (BSL)

  7. If you lose your card, report it immediately to the Nectar Helpline on 0344 811 0 811, between 8am-8pm, Monday to Friday, and 9am-5pm on Saturday and Sunday. For further queries, please visit nectar.com or call Nectar on 0344 811 0 811.

  8. If your Nectar card is lost or damaged, you can request a replacement card in the Nectar app or online. In the meantime, you can continue using the digital card, which lives in your Nectar app. How to do this online at Nectar.com.

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