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    • I’ve lost my BT Home Hub password card. What now?
      • Go to Settings > Admin Password. You’ll get the opportunity to create a password hint, in case you forget it. If you still can’t remember it, you’ll have to factory reset the router.
      bigtechquestion.com/2017/08/07/hardware/ive-lost-my-bt-home-hub-password-card-what-now/
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  2. Forgotten your BT ID password? You chose a password when you created your BT ID. If you've forgotten it, you can reset it by following the steps in the link below. You'll need your username (usually your email address) and access to the phone number or email address for your BT account. Reset your BT ID password

  3. How can I change my BT ID password for My BT? Follow our easy-to-use guide to changing your BT ID password for logging into My BT. Changing your BT ID username and security details. Follow these simple steps to change your BT ID security question and answer.

  4. If you still can't log in, please get in touch. I've forgotten my BT email password >. If you forget it, you'll need to reset your BT email password. To maintain the security of your email account, we recommend that you change your password regularly.

  5. Nov 6, 2020 · What do I do if I receive a One Time Pin unexpectedly? If you receive a One Time Pin from BT and you have not contacted us or tried to reset your password, this could be a scam. Forward the message to us and we will investigate; for texts, forward to 7726, or for emails, send to phishing@bt.com

  6. Update your security question. Thanks for requesting a PIN to update your security question and answer. Please enter your details below. BT ID. Please provide your BT ID or e-mail address. Forgotten BT ID? Enter PIN. Haven't received a PIN? Continue. Your free, unlimited BT Wi-fi.

  7. Here, you can reset your password for your BT ID or for your BT Email account. Username:Please enter your username. Forgotten username? Please enter your BT ID username or your BT Email address depending on the password you want to reset.

  8. To change your password: Log in to My BT with your current BT ID. Click Settings. Scroll down to 'Your BT ID details' and click on Edit password. Enter your new and existing passwords in the required fields, then click Next. You'll see a confirmation screen completing the password change.

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