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  2. No sound coming from the speakers (no volume or the audio is not working), sound is muffled, intermittent, crackling/popping, distorted or no sound after update? Resolve sound and audio problems including microphone related issues using our automated diagnostic Audio Check tool or Virtual Agent.

  3. Dec 6, 2018 · In this video, we will see some simple ways to fix sound issues in Windows 10 on your HP computer. If you notice that your computer is not playing any sound, use Windows Diagnostics to ...

    • 3 min
    • 623.1K
    • HP Support
    • Rollback the audio driver. If you have audio issues after installing updates or running Windows Update, try rolling back your audio driver. Search Windows for Device Manager, and then select Device Manager in the list of results.
    • Set the default audio playback device. Select an audio playback device to use as a default. How to set the default speakers in Windows 11. In this video, learn how to set the default speakers in Windows 11.
    • Update the audio driver using Device Manager. Enable the audio device, and then update the audio driver using Device Manager. In Windows, search for and open Device Manager.
    • Perform a hard reset. Perform a hard reset to resolve audio issues on your notebook. For more information, see HP PCs - How to Power Reset Your Computer.
    • Daniel Horowitz
    • Check your volume settings. This one may seem obvious, but if you're already upset about your computer's sound not working, then you could overlook this crucial troubleshooting tip.
    • Restart or change your audio device. Without question, the most common advice for fixing a tech issue is to perform a “hard reset.” Every IT call starts with the phrase, “Have you tried turning it off and on again?”
    • Install or update audio or speaker drivers. Updating or installing drivers on your PC can seem like a hassle, but it’s really not. And one of the most common reasons that your computer sound may not be working is because of outdated or missing drivers.
    • Disable audio enhancements. While audio enhancements can make your computer's sound seem perfect, they can sometimes trip up your computer's audio. Third-party speaker manufacturers often use these enhancements, and they often focus more on the quality than compatibility.
  4. 3 days ago · Right-click the speaker icon in the system tray and select “Playback devices” from the context menu. This will display a list of available audio devices on your laptop. Look for your preferred output device (e.g., “Speakers” or “Headphones”) and ensure it’s set as the default device. If it isn’t, right-click on the device and ...

  5. May 30, 2019 · Learn how to troubleshoot audio problems on your computer using the Windows Troubleshooter. For other helpful videos go to / hpsupport . More support options for your HP device are available...

    • 54 sec
    • 600.8K
    • HP Support
  6. You can attempt to resolve audio issues such as no sound is coming from the speakers (no volume or the audio is not working), or the sound is muffled, intermittent, crackling/popping, or otherwise distorted.

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