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  2. Feb 8, 2022 · My Sky Go on WIndows 10 Laptop is not working. I have followed every troubleshooting suggestion on the wesbite and on SkyCommunity. When I run Sky Go app on the laptop the loading screen is there for about 30 seconds and then the app closes itself. I would appreciate any help @SkyHelp.

  3. Feb 16, 2024 · I've been trying to resolve a problem where the Sky Go screen had gone to a smaller fixed size on the laptop and you couldn't expand it. This had happened after I'd tried the Windows Trouble Shooting and it had suggested running in Compatability Mode.

    • Remove Ciscovideoguard and Reinstall Sky Go
    • Close screen Capture Utilities
    • Turn Off Firewalls
    • Clean Boot Windows
    A lot of users have said they’ve fixed Sky Go by thoroughly removing CiscoVideoGuard and reinstalling Sky Go. First, launch Run with the Windows key + R hotkey.
    Input ‘appwiz.cpl’ in Run’s Open box, and select the OKoption.
    First, select CiscoVideoGuard; and press the Uninstallbutton.
    Select the Yesoption.
    Screen capture utilities can stop Sky Go playing content. Make sure there aren’t any screenshot programs running by right-clicking the taskbar and selecting Task Manager.
    Select a screenshot utility on the Processes tab.
    Then press the End taskbutton to close the screenshot software.
    Firewalls don’t always mix so well with streaming service apps. To ensure Windows Defender Firewall isn’t blocking Sky Go, press the Windows key + S hotkey, which will open the search utility.
    Enter the keyword ‘firewall’ in the search box. Click Windows Defender Firewall to open the Control Panel applet shown directly below.
    Click Turn Windows Defender Firewall on or off, which will open the settings in the snapshot directly below.
    Select the Turn off Windows Defender Firewalloptions there to turn off WDF.
    As some programs, such as CiscoVideoGuard, conflict with Sky Go, clean-booting Windows to remove conflicting third-party software and services from the startup might fix the app. Enter ‘msconfig’ i...
    Then select Selective startup,Load system services, and Use original boot configurationon the General tab.
    Deselect the Load startup itemscheck box.
    Select theHide all Microsoft servicesoption on the Services tab.
  4. Jan 12, 2024 · Nothing happens. Still works fine on my tablet, but would prefer the laptop version; and no, I don't have Cisco installed. I've read through all the replies on this issue going back many years, and the only advice I can see is remove and reinstall. Clearly this isn't working for most people.

  5. You are just 3 easy steps away from watching all of your favourite TV shows. Download now for Windows. Not on Windows? Next step... Once downloaded, run the installer. ...and in the future. Double click the Sky Go App icon on your desktop.

  6. 1. Check Sky Q settings. 2. Restart the app. 3. Restart hub/router. 4. Restart Sky Q. 5. Check connectivity. 6. Restart laptop/computer. 7. Reinstall the app. Press Home on your Sky Q remote. Select Settings > Status. If there’s a tick next to Watch via Sky Go app, you're set up to watch TV on Sky Go. Next step. More Sky Go guides.

  7. Oct 1, 2018 · I have no problem using Sky Go on my Ipad but it won’t run at all on my laptop under Windows 10. The app seems to check for updates, then download them and then time out. I have tried to unisnstall and reiinstall.

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