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  2. Help if you’re unable to work because you’re ill or self-isolating. Includes Universal Credit and Employment and Support Allowance (ESA).

    • Review Your Eligibility. You must be eligible to receive PFL benefits. Some requirements are: You aren't able to do your regular work because you need to provide care for a seriously ill family member, bond with a new child, or participate in a qualifying event because of an eligible family member’s military deployment to a foreign country.
    • File Your Claim. You have two options to file for PFL benefits. You can file your claim using SDI Online (recommended) or by submitting a Claim for Paid Family Leave (PFL) Benefits (DE 2501F) by mail.
    • Attach Additional Documents. If you submitted your PFL Bonding or Care claim through SDI Online, you must submit additional documents to complete your claim.
    • The EDD Determines Eligibility. Once a properly completed claim application is received, the EDD usually determines eligibility within 14 days. The EDD will send you the Notice of Computation (DE 429DF) to inform you of your potential weekly benefit amount based on the wages you earned in your base period.
  3. The Family and Medical Leave Act (FMLA) provides certain employees with up to 12 weeks of unpaid, job-protected leave per year. It also requires that their group health benefits be maintained during the leave.

    • Check if you’re better off on Universal Credit before you apply
    • What you need to apply
    • Apply for Universal Credit online
    • If you’ve claimed Universal Credit before
    • If you disagree with a decision

    If you already get benefits or tax credits, you should work out if you’ll be better off before you or your partner claim Universal Credit.

    If you apply for Universal Credit those benefits might end and you will not be able to apply for them again, even if your application is not approved.

    To check if you’re better off, you can:

    •use a benefits calculator

    •contact the Citizens Advice Help to Claim service

    •ask a local benefits adviser

    To apply online you’ll need:

    •your bank, building society or credit union account details

    •an email address

    •access to a phone

    If you do not have these, you can call the Universal Credit helpline or go to a jobcentre. You can also get support from the Citizens Advice Help to Claim service.

    You’ll also have to prove your identity. You’ll need some identity documents for this, for example your:

    Help with your claim

    There are 2 ways to get help with your Universal Credit claim. You can either call the Universal Credit helpline or use the Help to claim service. Calls to the Universal Credit helpline are free.

    Universal Credit helpline

    Universal Credit helpline Telephone: 0800 328 5644 Welsh language: 0800 328 1744 Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 328 5644 British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet Textphone: 0800 328 1344 Monday to Friday, 8am to 6pm Find out about call charges

    Help to Claim

    You can get free support from trained advisers to make a Universal Credit claim. They can help you with things like online applications or preparing for your first jobcentre appointment. The Help to Claim service is provided by Citizens Advice and is confidential. They will not share your personal information unless you agree. Get Help to Claim if you live in England or Wales Get Help to Claim if you live in Scotland

    Sign in to your account to start a new claim.

    You can challenge a decision about your claim. This is called asking for mandatory reconsideration.

  4. Make a claim online. Use this service to make a claim for Child Benefit or to add another child to an existing claim. You might need to download, print and send your completed form to HMRC,...

  5. Paid Family Leave – Continue or Stop Your Benefits. If eligible, you may receive up to eight weeks of Paid Family Leave (PFL) benefits. You will continue to receive benefits during your PFL period, however, there are times when you may need to notify us to stop or continue your benefits.

  6. You can make a claim for Child Benefit online on GOV.UK. You can also make a claim using the HMRC app: download the HMRC app from the App Store if you have an Apple device. download the HMRC app from the Google Play Store if you have an Android device.

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