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   How do I contact JC Penney customer service?

   • This contact was published on December 7, 2015 and updated on September 29, 2024. What's Your Problem? Contact J.C. Penney customer service for your customer service needs. Reach out via phone, email, or social media.

   J.C. Penney Customer Service Contacts - Elliott Report

   www.elliott.org/company-contacts/j-c-penney/

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   Does JCPenney have a business ethics hotline?

   • We also maintain an independent hotline, JCPLine, which is available around the clock for associates or vendors to raise concerns. Ethical behavior is a vital part of JCPenney’s values and our way of doing business. Read our Statement of Business Ethics to learn more about our policies.

   Ethics & Compliance - JCPenney Corporate Responsibility

   companyblog.jcpnewsroom.com/corporateresponsibility/ethics-compliance/

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   Does BBB endorse J C Penney Company?

   • As a matter of policy, BBB does not endorse any product, service or business. 1,255 total complaints in the last 3 years. 398 complaints closed in the last 12 months. View customer complaints of J C Penney Company, Inc., BBB helps resolve disputes with the services or products a business provides.

   Complaints for J C Penney Company, Inc. - Better Business Bureau

   www.bbb.org/us/tx/lewisville/profile/department-stores/j-c-penney-company-inc-0875-2187/complaints

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   What are JCPenney's policies & procedures?

   • JCPenney routinely evaluates its policies and procedures to ensure our standards are aligned with the current state of the business, developing laws, and cultural and social developments. We also maintain an independent hotline, JCPLine, which is available around the clock for associates or vendors to raise concerns.

   Ethics & Compliance - JCPenney Corporate Responsibility

   companyblog.jcpnewsroom.com/corporateresponsibility/ethics-compliance/

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   Does JCPenney accept a refund?

   • Thank you for bringing this concern to the attention of JCPenney. We have reviewed our valued customer's order and found that a refund was completed on October 7th after speaking with customer service. The credit card used to place the order had expired and could not accept a refund.

   Complaints for J C Penney Company, Inc. - Better Business Bureau

   www.bbb.org/us/tx/lewisville/profile/department-stores/j-c-penney-company-inc-0875-2187/complaints

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   How do I complain about a faulty product?

   • Contact the company Whether you've got an issue with a faulty product, poor service or price rises, your first step is to contact the company in question. It’s best to put your complaint in writing, either in a letter or by email. Make sure to include any photos, videos, receipts or screenshots that might be relevant to your complaint.

   How to complain to a company - Which?

   www.which.co.uk/consumer-rights/advice/how-to-complain-to-a-company-ax6z54I1PPHr

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2. www.complaintsdepartment.com › jcpenneyJCPenney - Complaints Department

   www.complaintsdepartment.com › jcpenney

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   Apr 14, 2023 · JCPenney complaints contacts. Call Customer Care on (800) 322-1189. Visit Customer Care Information. Call Headquarters on (972) 431-1000. Tweet JCPenney Customer Care.

   • Retail Companies

     The J. C. Penney Company is a department store with 1,060...

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     Marriott Hotels & Resorts is Marriott International's...

   • Terms & Conditions

     They do not signify that we endorse the website(s). We have...

3. www.bbb.org › complaintsComplaints for J C Penney Company, Inc. - Better Business Bureau

   www.bbb.org › complaints

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   389 complaints closed in the last 12 months. View customer complaints of J C Penney Company, Inc., BBB helps resolve disputes with the services or products a business provides.

   • Location: 2401 S Stemmons Fwy STE 4000, Lewisville, 75067-8797, TX
   • Occupation: Customer Care Supervisor

   • Phone: 9.7B

4. www.jcpenney.com › m › customer-serviceCustomer Service Links & Resources - JCPenney

   www.jcpenney.com › m › customer-service

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   Product Recalls. Recycling. Jewelry Protection Plans & Repair. Frequently Asked Questions. Furniture & Mattress Customer Care Center. Get what you need from our JCPenney Customer Service Links & Resources. Track your order, find a store, check your rewards, and more!

5. www.elliott.org › company-contacts › j-c-penneyJ.C. Penney Customer Service Contacts - Elliott Report

   www.elliott.org › company-contacts › j-c-penney

   • Cached

   Dec 7, 2015 · How do I file a complaint with J.C. Penney customer service? You can file a complaint with J.C. Penney customer service by calling customer service at (972) 431-1000 . How to get professional help with your J.C. Penney problem

6. Videos

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     complaintsboard.com

     JC Penney Shoppers Reviews 2024 – All You Need to Know | ComplaintsBoard

     17 Mar 2020

     8.3K views

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     3:25

     youtube.com

     How to File a Complaint

     5 Nov 2015

     84.9K views

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     5:01

     youtube.com

     What Happens When I File a Complaint ?

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     18.9K views

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7. www.moneysavingexpert.com › reclaim › how-to-complainHow to complain: use your consumer rights - MoneySavingExpert

   www.moneysavingexpert.com › reclaim › how-to-complain

   • Cached

   Feb 15, 2019 · So read the Consumer Rights guide first, then if things go wrong, this guide's here to show you how to push your complaint to the max. It includes free template letters for faulty goods, dodgy digital content and shoddy services, plus a new free online tool which helps draft your complaint and manage it too.

8. www.which.co.uk › consumer-rights › adviceHow to complain to a company - Which?

   www.which.co.uk › consumer-rights › advice

   Sep 25, 2023 · From retailers to energy suppliers, this step-by-step guide shows you how to complain about companies and seek redress. Hannah Downes. In this article. 1. Contact the company. 2. Use an Alternative Dispute Resolution (ADR) scheme. 3. Refer the complaint to an ombudsman.

9. companyblog.jcpnewsroom.com › corporateEthics & Compliance - JCPenney Corporate Responsibility

   companyblog.jcpnewsroom.com › corporate

   • Cached

   We also maintain an independent hotline, JCPLine, which is available around the clock for associates or vendors to raise concerns. Ethical behavior is a vital part of JCPenney’s values and our way of doing business. Read our Statement of Business Ethics to learn more about our policies.