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  3. www.microsoft.com › how-to-reset-your-surfaceHow to Reset Your Surface Device – Microsoft Surface

    Aug 8, 2023 · A soft reset on a Surface device clears memory and refreshes the OS without deleting personal files, suitable for resolving minor issues. Performing a hard reset restores a Surface device to factory settings, erasing all data, ideal for preparing the device for sale or a fresh start.

  4. support.microsoft.com › en-us › surfaceRestore or reset Surface for Windows - Microsoft Support

    • Overview
    • Your Surface isn't working well, and it's been a while since you installed anything new: Reset your Surface
    • You want to reinstall your previous operating system: Go back to your previous version of Windows
    • Windows won't start, and you have a recovery drive to reinstall Windows
    • More troubleshooting options

    Having trouble with your Surface? If you've tried basic troubleshooting options, you may need to restore or reset your Surface. Here are some common issues and solutions:

    •Your Surface isn't working well, and it's been a while since you installed anything new: Reset your Surface

    •You want to reinstall your previous operating system: Go back to your previous version of Windows

    •Windows won't start, and you have a recovery drive: Use a recovery drive to reinstall Windows

    See full list on support.microsoft.com

    Before you reset your device and reinstall Windows, you can choose to keep your files or remove them. If you can't sign in to Windows, try retrieving your password before performing a reset. To learn more, see When you can't sign in to your Microsoft account.

    Here’s how to reset your Surface:

    1.Select Start > Settings > System > Recovery.

    2.Next to Reset this PC, select Reset PC and choose an option:

    •Keep my files—Reinstalls Windows 11 but keeps your personal files and any apps that came with your PC. This option removes changes you made to settings, as well as apps and drivers you installed.

    •Remove everything—Reinstalls Windows 11 and any apps that came with your PC. This option removes personal files, changes you made to settings, and apps and drivers you installed.

    See full list on support.microsoft.com

    If you recently upgraded to Windows 11 and it isn’t working for you, try going back. In most cases, you'll have 10 days to go back. This will keep your personal files, but it'll remove apps and drivers installed since upgrading, as well as any changes you made to settings.

    Here’s how to go back to your previous version of Windows on your Surface:

    1.Select Start > Settings > System > Recovery.

    2.Next to Go back, select Go back. If you don't see this section, too much time has elapsed since you upgraded, and you can no longer go back.

    See full list on support.microsoft.com

    For more info about using a recovery drive to reinstall Windows, see Creating and using a Surface USB recovery drive.

    You may need your BitLocker Key to reinstall Windows with a recovery drive. For more info about BitLocker keys, see Find my BitLocker recovery key.

    See full list on support.microsoft.com

    Surface won’t turn on or start
    Find my BitLocker recovery key
    Recovery options in Windows
    Surface devices help

    See full list on support.microsoft.com

    • 2 min

  5. www.windowscentral.com › how-factory-reset-yourHow to factory reset Microsoft's Surface Go - Windows Central

    Nov 29, 2018 · Open the Start Menu in the bottom left-hand corner of your display. Select the Settings cogwheel on the left. Select Update & Security from the Settings menu. Under the Recovery submenu, find...

  6. answers.microsoft.com › en-us › surfacei want to factory reset my surface go from the lock screen

    Jul 27, 2020 · To download the Recovery Image: You'll need a PC running Windows 7 or later or Surface Device. Visit the page to Download the recovery image for your Surface. Sign in with your Microsoft Account. From the list of Surface devices available, select the device that you need a recovery image for.

  7. www.youtube.com › watchMicrosoft Surface Go 3: How to Factory Reset (2 Ways)

    I show you 2 ways on how to factory reset a Microsoft Surface Go 3 (https://amzn.to/3NLTeKm). Hope this helps. Microsoft Surface Go 3-10.5" Touchscreen: htt...

    • 4 min
    • 44.9K
    • WorldofTech

  8. www.youtube.com › watchHow to restore or reset your Surface | Microsoft - YouTube

    Having trouble with your Surface? If you've tried basic troubleshooting options, you may need to restore or reset your Surface. Before you reset your device and reinstall Windows, you can...

    • 2 min
    • 30.6K
    • Microsoft Helps

  9. support.microsoft.com › en-us › surfaceCreating and using a USB recovery drive for Surface

    Reset your Surface to factory settings using a recovery drive. A reset returns your Surface to its factory settings. It deletes all your personal files, resets your settings, and removes all apps that you installed.

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