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  2. Jan 24, 2024 · 1. Go to account.microsoft.com and sign in to your account. 2. Click on "Security" from the left-hand menu. 3. Under "Security," click on "Additional security options." 4. Scroll down to "Recovery code" and click on "Set up." 5. Follow the prompts to download your recovery codes. If you have any further questions or issues, please let me know.

  3. Apr 21, 2020 · You cannot set up a Recovery Code if you currently do not have access to your account. You will need to recover your account first by going through the Account recovery form below. https://account.live.com/ACSR. This form should help validate your identity and account ownership.

    • Overview
    • Before you begin filling out the form
    • More tips when filling out the recovery form
    • After you submit the form

    This step assumes you've tried Reset a forgotten Microsoft account password, but your attempt wasn't successful. If you already tried this but it didn't work, use our Sign In Helper tool.

    The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours.

    Improve your chances to successfully recover your account by reading through the following guidance first.

    The recovery form is available at https://account.live.com/acsr.

    Collect as much information as you can about any Microsoft services you may have used with this account. The more information you can include when filling out the form, the better the chance you’ll have of regaining access to your account.

    Answer as many questions as you can as thoroughly as possible. If you’re not sure, guessing is ok — wrong answers don’t count against you. When you get to a question that lets you “add more," fill in as much information as you are able.

    You'll be asked questions that are specific to the account you're trying to recover. If you used the account with any of the products and services below, these are the kinds of things to know:

    We'll send the results of your recovery request to the working email address you provided at the beginning of the form within 24 hours.

    Your next steps depend on whether we could verify your account:

    • 3 min
  4. May 16, 2020 · 1. Go to sign into your account: https://account.microsoft.com/account. 2. Select Forgot your password? 3. Do you have recovery information to receive verification code? 4. Do you have an account recovery code (25 characters)? (See also Recover account). 5. If you have been able to use any of the options above, the reset will be undramatic.

  5. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

  6. Select Get code. Microsoft will send a verification code to the email or phone number you selected. Go to the recovery phone or email for where you expect to receive the code. 4. Enter code and reset password. Confirm the code to create a new password. Learn how to create a strong password.

  7. If you haven't set up two-step verification, here's how you can recover it. 1. Go to aka.ms/accountrecovery. 2. Enter the account you want to recover, email address you have access to, and enter the CAPTCHA and select Next. 3. Enter the code sent via the email you provided and select Verify. 4. Enter your account recovery information and select ...

    • 3 min
    • 9K
    • Clarissa Lenz
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