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E-mail us at UKHCMyChart@uky.edu or call our MyChart Patient Support Line at 859-218-6221/844-820-7344 (toll free). Is there a fee to use MyChart? MyChart is a free service offered to our patients.
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If your phone supports face or fingerprint ID you will also be offered the option to switch this on for your MyChart account. We recommend that you do this.
Welcome to UK HealthCare MyChart, our new patient portal. MyChart provides you with online access to your medical record. It can help you participate in your healthcare and communicate with your providers.
- Welcome to MyChart
- Health
- Messaging
- Visits
- Medical Record Access and Sharing
- Billing and Insurance
- Preferences and Administrative Features
- WELCOME TO MYCHART
- With MyChart, you can:
- Access MyChart
- Request an activation code if you don’t have one
- Use your activation code to sign up
- Log in to MyChart
- View your test results
- View your current medications
- Request a medication renewal
- Submit.
- View a summary of your health information
- Respond to questionnaires from your clinic
- Track your daily health readings online
- Record a new reading in Track My Health
- Track your readings over time in a table or graph
- View messages from your clinic
- (Communication > Messages).
- Receive email or text messages when new MyChart messages are available
- Ask your provider for medical advice
- View your past or upcoming appointments
- Menu > My Record > Visits.
- Schedule or request an appointment
- Cancel an appointment
- Have a video visit with your provider
- Prepare for your video visit
- Schedule a future video visit
- Access a family member’s record
- Invite someone else to access your record
- View and print your child’s immunization record
- View your child’s growth charts
- MEDICAL RECORD ACCESS AND SHARING
- View, download, or send visit records
- Download medical records you’ve requested
- Share your medical information with someone else
- See your medical information from other healthcare organizations
- View your outstanding balance
- Make a payment for an outstanding account balance
- Paperless billing
- Request assistance with your medical bills
- Review and update your insurance information
- Personalize MyChart
- Update your personal information
- Customize your notification preferences
- Change your MyChart password or update your security question and answer
- Protect your account with two-step verification
- MOBILE APPS
- Download the MyChart app
Access MyChart Sign up for a MyChart account Log into MyChart What if I forget my MyChart username or password
View your test results Manage your medications View a summary of your health information Respond to questionnaires from your clinic Track your daily health readings online Record a new reading in Track My Health
View messages from your clinic Ask your provider for medical advice Request a referral to see another provider
View your past or upcoming appointments Schedule or request an appointment Cancel an appointment Have a video visit with your provider
View, download or send visit records Download medical records you’ve requested Share your medical information with someone else See your medical information from other healthcare organizations
View your outstanding balance Make a payment for an outstanding account balance Sign up for paperless billing Request assistance with your medical bills Review and update your insurance information
Personalize MyChart Update your personal information Customize your notification preferences Change your MyChart password or update your security answer and question Protect your account with two-step verification
MyChart provides you with online access to your medical record. It can help you participate in your healthcare and communicate with your providers.
• View all of your UK HealthCare health information in one place. See your medications, test results, appointments, medical bills, and more all in one place. If you use MyChart through another healthcare system, you will be able to link your MyChart accounts. • Quickly schedule appointments and find care. Make appointments at your convenience and...
• On your computer, go to mychart.uky.edu to access the login screen. • On your mobile device, download the MyChart app.
If you don’t have an activation code, you can request one online. To request an activation code online: On the MyChart login screen on the MyChart website or mobile app, click Sign Up Now. Click Sign Up Online. Click Match Yourself with Our Records or Verify with a Third Party to supply personal verification items, such as your Social Security nu...
From the MyChart login screen on the MyChart website or MyChart mobile app, select Sign Up Now. Enter your activation code and other personal verification items, such as your Social Security number and your birthdate. Select Next. On the next page, choose the following: • MyChart username. Choose something that others wouldn’t be likely to guess ...
In your web browser, enter mychart.uky.edu and access the login page. Enter your MyChart username and password, and click Sign In.
With MyChart, you can view most test results within four days, rather than waiting for a phone call or letter from your health care provider. To view test results, go to the left Menu and scroll down to My Record > Test Results. Select a test to see more information about it, such as: The standard range for the result Any additional comments your ...
Go to Menu > My Record > Medications to see all of your current medications in one place. You can see details for each medication, including the prescribed dosage, instructions, and the provider who prescribed the medication. You can view additional information about a medication, such as precautions to consider when taking the medication and poten...
From the medication list, click Request Renewals. Select the check box next to the medication for which you need the prescription renewed and enter any comments. Click Next. Select a delivery method, pharmacy, and pickup date and time that’s convenient for you, if applicable. Click Next. Review the details of your renewal request and click
You will receive a message in your MyChart Inbox when your prescription renewal is processed. If you are out of refills, you can request renewal of ! your prescription through MyChart.
To get a summary of your medical record, go to Menu > My Record > Health Summary. This summary includes: • Current health issues • Medications • Allergies • Immunizations • Preventive care
Your clinic might make questionnaires available from MyChart so you can complete them online instead of filling out a form when you get to the clinic. If a questionnaire is required, you will typically receive it within seven days of your upcoming visit. You might be able to respond to questionnaires in three places: • Open generally available que...
Your provider might request that you record information such as your daily glucose or blood pressure readings in MyChart. When you enter the information in the Track My Health feature, your provider automatically receives the readings and can monitor your progress between visits.
Go to Communication > Messages. Open the message from your provider about a new flowsheet. The flowsheet is what you use to enter your readings in the Track My Health feature. Open Track My Health by clicking the link in the message. • In the future, you can record your readings by going directly to My Record > Track My Health. Click the flowshe...
On the Track My Health page, click a flowsheet’s name to view previous readings in a table. From this page, you can: • Change the orientation of the table. Click the More Options link to choose whether dates appear as rows or columns. • View the readings in a graph. Click Graph to change the display. • Customize the date range or the number of ...
You can read any messages sent by your health care provider or other clinic staff by going to your Inbox
! If you’re looking for a specific result, enter key words in the search field on the Test Results page. messages in your MyChart account, you’ll receive a message or push notification letting you know that the clinic has responded to your request. ! To view a message after you’ve sent it, go to Communication > Messages and click Sent Messages. Mes...
Go to Account Settings > Communication Preferences. Expand the Messages section and select a notification option. Update your email address and mobile phone number if needed at the bottom of the page.
If you have a non-urgent medical question, you can send a message to your UK HealthCare team. This message is secure, meaning your information stays private as it is sent over the Internet. You might send a message if you’re not sure whether you should come in for an appointment, if you need clarification on the dosage of one of your medications or...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
To install the MyChart app, go to the App Store or Google Play Store and search for “MyChart.” On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device: Search for MyChart. Look for the following lo...
Contact the MyChart patient helpdesk. Phone: 020 3299 4618 Monday to Friday, 9am to 5pm. Outside of these hours, please leave a message and a member of the team will get back to you.
Get answers to your medical questions from the comfort of your own home. No more waiting for a phone call or letter – view your results and your doctor's comments within days.
Contact the MyChart patient helpdesk. Phone: 020 3299 4618 Monday to Friday, 9am to 5pm. Outside of these hours, please leave a message and a member of the team will get back to you.
