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  1. www.britishgas.co.uk › help-and-support › emergenciesHelp & Support - British Gas

    For a meter emergency, call 0333 009 6135. An electrician, a Gas Safe engineer or National Gas Emergency Services have told you to get in touch. For these emergencies lines are open 24/7. For help with other non-emergency metering faults or maintenance, visit meters.

  2. If you smell gas, call the National Gas Emergency Service on 0800 111 999. In the event of an emergency. Do not smoke or light matches. Do not turn electrical switches on or off. Open doors and windows. Turn off the meter at the control handle unless the meter is in the cellar. Call the National Gas Emergency number (0800 111 999). General ...

  3. Easily manage your gas and electricity online. I have a prepayment/Pay As You Go meter. Quickly manage your Pay As You Go meter. We've made it simple to take care of your home. British Gas contact details. Get quick answers to frequently asked questions about your energy or home services account or contact our advisors.

  4. These are the steps you need to take to stay safe: Get fresh air immediately; make sure you open all doors and windows to ventilate the area. Turn off the gas emergency control valve (also called gas emergency shut off valve) at the meter, unless the meter is located in a basement or cellar or at the LPG bulk tank or storage vessels. Extinguish ...

  5. Open all doors and windows. Move everyone into the fresh air. Call the Gas Emergency Service on 0800 111 999 or via textphone (minicom) on 0800 371 787. If you're a British Sign Language (BSL) user, you can use SignLive to contact the National Gas Emergency Service free of charge. If someone has collapsed or is displaying severe symptoms, seek ...

  6. What else should you do? 24/7 National Gas Emergency number * All calls are recorded and may be monitored. Please only call the national gas emergency number 0800 111 999 if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue.

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  8. Industry Contacts. If we are unable to assist with your query due to our remit, our useful list of contacts could help you out. Set a reminder to get your appliances checked. Contact Us. 0800 408 5500. Back to top. About us.

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