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5 days ago · Find out how to get help from the IRS online, by phone or in person. Learn about self-service tools, refund status, transcripts, payments, penalties, letters, identity theft, fraud and scams, and free tax return preparation.
- Contact Your Local Office
Prepare for your appointment. Call to schedule your...
- Contact Your Local Office
Jan 4, 2024 · Find online tools and resources, phone numbers, and local offices to get help with your tax-related issues. The IRS does not accept tax-related questions by email.
Aug 27, 2024 · Prepare for your appointment. Call to schedule your appointment ahead of time. Bring these items with you: A current government-issued photo ID. Two original forms of ID, including a current government-issued photo ID and, if filed, a copy of the tax return for the year in question. Please see acceptable forms of ID below.
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Learn how to connect with someone at the IRS when you need tax help
It's not always easy to do your taxes on your own and sometimes you run into a problem. You'd feel more confident if you could get an answer straight from the IRS, but how do you get in touch with them? The IRS wants you to try their online options first, but if you still can't find your answer there, we'll show you the best way to reach a live agent when you need one.
Try to get your question answered through the IRS's interactive tax assistant at
Call 800-829-1040 Monday through Friday from 7am to 7pm local time to speak to an IRS agent.
If you live in another country, call 267-941-1000 Monday through Friday from 6am to 8pm Eastern time.
Make an appointment at your nearest Taxpayer Assistance Center by calling 844-545-5640.
Call 800-829-1040 for answers to most personal tax questions.
Agents are standing by on this number from 7am to 7pm local time (Pacific time for Alaska and Hawaii residents) Monday through Friday. Progress through the automated menu to get to live agent options—just repeatedly saying "agent" or "representative" won't work. Once you're on hold, expect to wait at least 10-15 minutes to get through to an agent. Wait times are slightly longer in the post-filing season (May through December) and on Mondays and Tuesdays throughout the year.
If you're hard of hearing, call the TTY/TDD number at 800-829-4059.
You can also use this number if you are a resident of Puerto Rico or the US Virgin Islands.
This line is only for individuals who have questions about their personal tax returns. If you need help with a business return, call 800-829-4933.
Call 267-941-1000 if you live in another country.
Use the interactive tax assistant for answers to general tax questions.
to use the interactive tax assistant (ITA). This feature can help you with any specific tax law questions you have, including whether you have to file a return, what your filing status is, whether you can claim a dependent, whether the type of income you have is taxable, and if you're eligible to claim any credits or deductions. Just start typing your question to find the answer you need.
There are a number of categorized questions on the ITA home page that you can also browse and see if any of them might apply to your situation.
Since the ITA is available 24/7/365, it's a fast and convenient way to get your questions answered—and the answers are just as reliable as any you'd get from a live agent.
The IRS doesn't have a live customer service chat or text chat option where you can talk to a live agent.
Go to the Refund Status Checker to find out when you'll get your refund.
Make an appointment at your local Taxpayer Assistance Center.
and enter your location information to find the closest Taxpayer Assistance Center. Then, call
Appointments fill up quickly close to the tax deadline. If you have questions related to the current year's tax return, don't put off scheduling an appointment!
Bring identification and documentation with you to your appointment.
At a minimum, bring with you a current, government-issued photo ID and a taxpayer identification number (such as your Social Security number). Then, bring along any documents that are specifically related to the issue you want to talk to an IRS agent about.
For example, if you have a question about deductions, bring with you copies of all receipts, invoices, and other documents related to the expenses you want to deduct.
Any IRS notice you receive in the mail includes all the information you need to identify the issue and understand how to respond. If your response is required, the notice will probably also include a deadline, so be on the lookout for that.
For example, if the IRS needs additional documentation from you, the notice will tell you exactly what types of documents the agency needs so you can get those together.
If there's a deadline to respond, make sure you respond in some way before that date. Otherwise, the IRS could tack on more interest and penalty charges to what you owe.
If the IRS says you owe money, don't put off paying because you can't pay the full amount. Just pay what you can before the deadline and try to work out a payment plan.
Call the number provided if you need more information.
Every IRS notice has a contact number in the top right-hand corner. Use that number, rather than the general customer service number, if you have any questions about the notice you received. Calling is always your best option, especially if a deadline is looming, because you'll get an immediate response.
Aug 3, 2022 · Learn how to call the IRS and get answers about your personal income taxes, payments, or transcripts. Find out the best time to call, the average wait time, and the information you need to have ready.
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Feb 20, 2024 · For questions about your offset, contact the Bureau of the Fiscal Service at 800-304-3107 or TTY/TDD 866-297-0517. If you didn’t get an offset notice and your refund is less than expected, call ...
