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Oct 1, 2024 · Speaking to someone from Amazon's customer service is not as straightforward as it should be. Luckily, there's an easier way to cut through all the fluff and get someone on the phone to...
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- Overview
- From the Seller's About Page
- From the Orders Page
- Reading and Replying to Messages
If you need to contact an Amazon seller about a product or purchase, you can easily do so before or after placing an order. Once you're signed in to Amazon on your computer or through the mobile app, you can contact any third-party Amazon seller through their "About" page, your "Orders" page, or reply to messages in your Amazon Buyer/Seller Messages inbox. Whether you have a question, complaint, or feedback, this wikiHow article will teach you three simple ways to send a message to any Amazon seller.
You can click or tap the seller's name on a product page and select "Ask a Question" before or after purchasing a product.
If you've already purchased a product, you can also reach out by clicking "Get help" or "Get product support" on the order.
When the seller responds, you can read and reply to their messages in
Go to one of the seller’s product listings.
If you want to ask a seller a question about a product before or after purchase, you can do that from the product page. Go to Amazon.com and search for the product you want, then click the link for the product listing in the search results.
Click the seller’s name next to "Sold by."
You'll see the name of the seller on the right side of the page if you're browsing on a computer, or below the "Add to Cart" and "Buy Now" buttons in the Amazon mobile app.
If the selected item has a "Subscribe & Save" option, toggle to the "One-time purchase" setting to reveal a clickable version of the seller's name.
button on the seller’s page.
If you're using Amazon on a computer, click
at the top-right corner. In the mobile app, tap the profile icon (the second icon from the left) and tap
If your order from a third-party seller hasn’t already been successfully delivered, you may see a button next to the order that says “Get help” on the order.
button if the seller handles their own shipping, rather than doing it through Amazon.
on an order placed through a third-party seller, look for
Clicking this option will give you information about receiving support for the product—sometimes you'll see a telephone number to call, while other times you'll be directed to the seller's website.
If you’ve already communicated with a seller, you can keep the conversation going through Amazon’s buyer/seller messaging system. To find your messages, start by navigating to the “Your Account” page from the Amazon.com homepage.
On a computer, hover the mouse cursor over “Accounts & Lists” at the top-right corner, then select
From the Amazon Shopping app, tap the three-line menu at the bottom-right corner, then tap
On a computer, you'll see this envelope icon in the third row of tiles at the top of the page. In the mobile app, scroll down to "Message center," then tap
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Feb 23, 2024 · When you contact Amazon, be sure to have any relevant order numbers or details on hand to help the customer service representative assist you. After completing these steps, you should be in contact with Amazon UK’s customer service team.
Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
Nov 24, 2016 · :) 2) Alternatively here are 2 quick links to click on, to reach Amazon customer services: For an immediate call back (free): https://amazon.co.uk/clicktocall For text "chat": https://amazon.co.uk/clicktochat 3) Or, call UK Freephone 0800 496 1081 - long message + long pause, then they connect you.
Mar 24, 2023 · If you want to contact Amazon, you can call their customer service by dialing 1-888-280-4331. Another way to contact Amazon is to use their online contact form. To do this, first visit the Contact Us page on their website.
