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      • The Meter Point Administration Service can tell you who your gas supplier is. You can: use their online Find My Supplier search tool call them on 0870 608 1524 (calls to this number are charged at 7p per minute, plus your phone company's access charge)
      www.ofgem.gov.uk/information-consumers/energy-advice-households/finding-your-energy-supplier-or-network-operator
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  2. If your meter is located outside and is easily accessible, you won’t even need to be there while we inspect your meter and take a reading. But if your meter is located within your property, we will contact you to arrange an appointment so you can be there.

  3. www.ofgem.gov.uk › meteringMetering - Ofgem

    You must take and submit meter readings every three months from your accreditation date. This can be found in the letter you received from us when you were accredited to the RHI scheme. See the...

  4. Follow these steps: go to the Energy Network Association search tool. enter your postcode. contact your local network operator for your supplier details. You can also get your electricity Meter...

  5. Get quick answers to questions about your energy or home services accounts in Help & Support. For other enquiries find British Gas contact details or live chat

  6. If the meter starts to move very quickly, the appliance could be faulty. If the meter is still moving, it's probably faulty. If it's a gas meter, you might have a gas leak - report it immediately to the National Gas Emergency Service on 0800 111 999. You should contact your supplier to investigate the problem with your meter.

  7. 0800 111 999(3) Power cut. Call 105(3) Making a complaint. Please get in touch if you have a complaint. We'll do everything we can to put things right as quickly as possible. How to make a complaint. Do you have a smart Pay As You Go meter? Here are the answers to a few common questions:

  8. If you recently had a smart meter installed, we might estimate your first bill. Don’t worry - we’ll correct this on your next bill. If this is not the case, you may have an issue with your meter, please get in touch.

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