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  1. www.ofcom.org.uk › phones-and-broadband › serviceWhat to do if you have a problem with your phone provider

    Initially you need to contact your service provider’s customer services department and explain your problem. If that doesn’t resolve the issue, then you can make a formal complaint to the company.

  2. www.which.co.uk › consumer-rights › adviceHow to complain to the ombudsman about a mobile phone ...

    1. Complain to the company. Try to resolve the dispute with your provider by explaining your problem and what you want done about it. If the provider has its own internal complaints procedure, you should follow this in the first instance. 2. Get a letter of deadlock.

  3. ee.co.uk › help › contact-eeContact Us | Help & Support - EE

    Technical support. Upgrade your mobile. Talk to our sales team. Track an order. Lost or stolen. Contacting from abroad. Make a complaint. If you’re not happy, we want to hear about it. We welcome your feedback, which helps us improve our products and services.

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  5. www.o2.co.uk › contactHow to contact our helpful UK customer support team | O2

    See how to make a complaint, or take a look at our Customer Complaints Code. Find answers to any question about an order, our products or anything else O2 on our website – or contact our helpful customer support by phone or online chat.

  6. www.commsombudsman.orgResolve Communications Complaints | Communications Ombudsman

    Our simple process makes it easier than ever to raise a dispute with your communications provider: Step 1. Raise an issue with your provider. Step 2. Raise your dispute with us*. Step 3. Send us your information. Step 4. We'll review your dispute.

  7. www.which.co.uk › consumer-rights › adviceHow to complain if you've been misled by your mobile provider

    Aug 28, 2024 · What can you do if any offers or incentives promised to you by your mobile provider turn out to be untrue? Follow our guide to submit a complaint.

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  9. www.three.co.uk › support › contact-usNeed help with your Three account or device? | Support | Three

    Chat to us. To get help fast, start a Live Chat with one of our team. Start a live chat. Live Chat is open 08:00 – 22:00 Monday to Friday, and 09:00 – 20:00 Saturday and Sunday. Call us. Personal customers: Lines are open 08:00 to 20:00 Monday to Friday, and 09:00 to 18:00 Saturday and Sunday. From your Three phone. 333. From any other phone.

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