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    • Baggage.services@fly.virgin.com

      • To help us process your claim promptly, please save this completed form and email together with all the relevant paperwork to baggage.services@fly.virgin.com If you need to send it via post, then we recommend that the completed form (along with all other relevant documents), are sent using a recorded delivery service.
      www.virginatlantic.com/content/dam/vaa/documents/help-centre/irretrievably-lost-baggage-v1.0.pdf

      Claim form - Virgin Atlantic

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  3. flywith.virginatlantic.com › gb › enCheck in baggage, additional and overweight - Virgin Atlantic

    If you'd like to bring more than your free bag allowance, or if you've bought an Economy Light ticket and decided you need a bag after all, you can add up to seven extra bags per person when you check in online. Online check in opens 24 hours before your flight is due to depart and closes 70 minutes before.

  4. help.virginatlantic.com › gb › enWays to contact us | Virgin Atlantic help centre

    Customer Centre: +1 800 862 8621. Opening hours: 24 hours a day, 7 days a week. Deaf or Speech impaired. Dial 711 for Relay Services.

  5. flywith.virginatlantic.com › baggageBaggage information | Virgin Atlantic help centre

    All you need to know on how much you can take with you and what to do for extra, overweight, or oversized baggage. Check in baggage allowance, additional and overweight baggage. Hand baggage allowance. Taking sports equipment.

  6. help.virginatlantic.com › gb › enContact us | Virgin Atlantic help centre

    If you have any questions, concerns or issues, we're here to help. Check here to find the answers to your questions here and get in touch with us if you need to. We are currently experiencing high call volumes with wait times of up to two hours.

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  8. help.virginatlantic.com › gb › enVirgin Atlantic help centre | Virgin Atlantic

    You can only pay for oversized bags at the airport - you don’t have to do anything in advance. Just head over to one of the check in desks and a member of our airport team will be able to take your payment and show you where to take your bags.

    • How do I contact Virgin Atlantic if I have excess baggage?1
    • How do I contact Virgin Atlantic if I have excess baggage?2
    • How do I contact Virgin Atlantic if I have excess baggage?3
    • How do I contact Virgin Atlantic if I have excess baggage?4
    • How do I contact Virgin Atlantic if I have excess baggage?5

  9. www.virginatlantic.com › damaged-baggage-formDamaged baggage or missing contents - Virgin Atlantic

    Please ensure you have included: 1) Booking reference number 2) Damaged bag reference number (PIR) 3) All purchase receipts To help process your claim promptly, it’s best to scan and email this completed form together with all the relevant paperwork. You can email us at baggage.services@fly.virgin.com

  10. flywith.virginatlantic.com › gb › enClaim for delayed, lost or damaged baggage - Virgin Atlantic

    Check the status of your missing baggage and update your details on the WorldTracer customer portal. Enter your surname & the 10-digit reference number from your missing bag report AHL. If you do wish to contact us, we're available 24/7 on our digital channels & at our email: baggage.tracing@fly.virgin.com. SMS (UK) +44 (0)7481 339 140

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