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      • To create a ticket for help with an IT issue, submit your details through the support portal. Need urgent help? For urgent IT matters call us. Sydney +61 2 9385 1333 (Mon-Fri 8am-8pm & Sat 11am-3pm) or Canberra +61 2 5114 5678 (Mon-Fri 8am-5pm)
      www.myit.unsw.edu.au/
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  2. For urgent IT matters call us. Sydney +61 2 9385 1333 (Mon-Fri 8am-8pm & Sat 11am-3pm) or Canberra +61 2 5114 5678 (Mon-Fri 8am-5pm)

  3. UNSW IT Student resources offer support and tools for remote learning and study including software access and technical assistance. Explore our guides and services. What do you need help with?

  4. UNSW IT Student resources offer support and tools for remote learning and study including software access and technical assistance. Explore our guides and services. Need to ask for help?

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  5. We focus on improving and delivering services that meet the diverse needs of our students, staff, researchers, alumni, and guests. UNSW IT is a trusted partner for UNSW to deliver on its ‘progress for all’ strategy, through the provision of world-class technology services.

  6. Unplug the power cable from the device or wall socket. Hold down the power button for 15 seconds to fully discharge the device. Plug the power cable back in and try turning the computer on. This may fix the issue. For laptops & tablets: Unplug the power adapter from the device. Hold down the power button for 15 seconds.

  7. Support. IT and eLearning. Moodle support. Contacts for Moodle Help. If you experience any non-technical issues relating to your Moodle course, address your concerns firstly to your lecturer. UNSW IT and The Nucleus: Student Hub can help with different types of technical issues.

  8. Oct 2, 2020 · Need to set up your email or reset your password? IT’s new chatbot can help. In March 2019, the IT Service Centre received 6411 requests and incidents requiring IT assistance.

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