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Contacting Sky. Thanks for using our online services – if you do still need to contact us, please be aware that wait times may be longer than normal, but be assured we’re prioritising calls from customers who’ve already been online. Remember, you can do most things online at Sky.com.
- Cancel Sky
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What do you need help with? Joining Sky Talk. Fix problems...
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- Find The Correct Telephone Number For Your Enquiry
- Sky Main Customer Services Numbers
- TV Bundles
- Sky Broadband and Talk
Use the following telephone numbers to contact Sky. All calls to the Sky call centre are free if you have a SkyTalk bundle. For other providers, check your tariff. Usually calls to 03 numbers cost the same as calls to 01 or 02 numbers. Use the call centre for all your needs including upgrades, cancellations, signal issues, and engineering appointme...
Although Sky don’t usually promote a freephone number, one does exist. Use the following for general contact.
General Help and Guidance – 03442 411 653
Contact Customer Services on 03442 411 653 for general queries with your service. We offer help with as no satellite signal, remote control problems, On-Demand issues, or recordings and Planner problems.
Downgrading TV Packages – 0344 241 0266
You can make changes to your current bundles online or call 0344 241 0266 to discuss your requirements.
Cancelling TV Packages – 03332 022 135
To cancel or remove bundles from your subscription you need to call us on 03332 022 135 or undertake an online chat session. You should not cancel your direct debit instruction to your bank. Once cancelled, you’ll receive calls from 01322 387201 which is the “Save a Customer” Department.
General Broadband Issues – 03442 411 653
Get help with fixing connection problems, connecting to your Wi-Fi router or setting up your Sky Hub on 03442 411 653.
Wi-Fi – 03442 411 653
Need assistance with Wi-Fi hotspots, the App or something else? Call 03442 411 653 now.
Email – 03442 411 653
If you’re having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help.
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Oct 11, 2024 · How do I contact Sky by phone? If you want a fast, easy way to talk about Sky services then call 0330 1656 733 , while the shortcut to call customer services from your Sky Mobile or landline is dialling 150.
Apr 30, 2024 · How do I contact Sky by phone? Sky has a range of numbers available to call on its website, making it easy for existing customers to find the solution they need. However, if you don’t already have an account with Sky, you will likely be directed to the sales team, which takes calls from 8:45am to 8pm.
- Dan Howdle
Sep 16, 2024 · Call 0330 221 9430 if you want to talk about Sky Broadband or TV packages. Press 1 then 2 if you’re new to Sky, or 2 then 2 if already a customer. Call 0333 759 0511 if you require Sky customer services. You can also dial 150 from Sky Mobile or Sky landline for customer services.
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Sign in to help us, help you. By signing in, we can get you to the help you need quicker, meaning less time before you’re back up and running. Create a Sky iD. Pick a category you need help with: My account. Sky TV. Sky Broadband. Sky Talk. Sky Mobile. Sky apps. Sky VIP. Sky Yahoo Mail. Sky Protect. Moving home. Accessibility and support.
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