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Found a bug in Royale High? Let us know! **Do not send ban appeals here. Instead use our email support@royalehigh.com**.
- This E-Mail Can Be Used For The Following Issues
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- Do Not Send More Than One Support Ticket
Appealing bans or suspensions from Royale HighReporting scams within tradingto attempt to retrieve items*Reporting bugs with the gameYour Roblox username (your @user on Roblox; NOT your display name)Your Roblox user account ID (click for how to find your user ID)Detailed information about your issueApplicable videos, screenshots (videos are better)Do not send more than one support ticket unless necessary (and related to the currently active ticket). LauncelotHandsome(co-owner) provides the following reason to not send more than one support ticket:
How do I contact the rh support team? Other (editable) Earlier today I was farming for candy in rh when roblox crashed and I got kicked from the game, however when I returned to the game I had lost all my 3k candy that I had been farming for in the past hour. Is there any way I can fix this?
Dec 18, 2023 · Honestly, the best thing you can do is try again. It was pretty lousy of them to not think you didn't have enough evidence (even though there were literally roblox support screenshots), so you should probably just try again and wait for an email.
royale high support not responding. question. i emailed royale high support (yes on the right email) about 5 days ago on the 10th june and i haven't received a reply. everyone online seems to have gotten one within 2 days, usually within one.
When I contacted support it took them around 12 hours to respond, but it might depend on the day or the time you sent the email. From what I heard, resending an email puts yuh back at the end of the queue so it’s best to wait. ^^. Hope this helps!!
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