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  2. If you need assistance on any of the following, please contact the Family and Customer Support Center Phone: 1-877-302-2347, opt 4: Answering questions regarding all child care rules. Research issues and assist with resolution. Document complaints for investigation by ODJFS staff or local county agencies.

  3. Please contact the Child Care Policy Help Desk at 877-302-2347 option 4 or email: childcarepolicy@jfs.ohio.gov. Report Child Care Fraud If you think someone getting help child care costs or a child care provider gave false info to the county or state, you can report it.

  4. Child Care in Ohio. The Ohio Department of Job and Family Services (ODJFS) offers financial assistance to eligible parents to help them with child care costs while they engage in work, education, or job training.

  5. Please contact the Child Care Policy Help Desk at 1-877-302-2347, option 4, or at childcarepolicy@jfs.ohio.gov if you have any questions about the new policy. Contact OCCRRA for OPR questions at support@occrra.org or 1-877-547-6978.

  6. ODJFS Child Care Policy Help Desk. 1-877-302-2347 (Option 4) Mon – Fri 8am-5pm. Email: childcarepolicy@jfs.ohio.gov. Policy questions for licensing/certification, PFCC, and SUTQ. File a complaint. Time Attendance and Payment (TAP) Resources. Website: https://ohiocctap.info/.

  7. The Child Care Resource Guide for Families is a list of child care contacts and helpful links to assist Ohio families.

  8. Jul 13, 2023 · Child Care Assistance. Strengthening Ohio families through workforce participation and early care and education. The Ohio Department of Job and Family Services' Publicly Funded Child Care program helps eligible parents who are working or in school pay for child care.

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