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   How do I contact National Rail?

   • For 24/7 support across the National Rail network, real-time updates and advice on services, message us on X: @nationalrailenq. For enquiries regarding National Rail services or the rail industry, please contact the Rail Delivery Group media team. The Rail Delivery Group represents train operators and Network Rail.

   Contact National Rail via email or phone | National Rail

   www.nationalrail.co.uk/help-and-assistance/contact-us/

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   What is National Rail Enquiries?

   • National Rail Enquiries lets you plan, book and keep up to date with all your train travel in one easy app. Manage your journeys across the Great Britain train network with My Travel, plan new routes with our comprehensive journey planner and receive real time travel updates.

   ‎National Rail Enquiries on the App Store

   apps.apple.com/ca/app/national-rail-enquiries/id519094154

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   How do I contact National Rail if I bought a Railcard?

   • If you bought your Railcard from National Rail, visit the Railcard website for contact information and FAQs. If you purchased it from another retailer, including a train company, you should contact them. Click on a section below to find out more. If you would like help with: contact Passenger Assist or use the Passenger Assistance app.

   Contact National Rail via email or phone | National Rail

   www.nationalrail.co.uk/help-and-assistance/contact-us/

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   Who should I contact if I have a Railcard?

   • If you already have a Railcard, you should contact the original retailer of your Railcard directly for information, comments or complaints about: If you bought your Railcard from National Rail, visit the Railcard website for contact information and FAQs. If you purchased it from another retailer, including a train company, you should contact them.

   Contact National Rail via email or phone | National Rail

   www.nationalrail.co.uk/help-and-assistance/contact-us/

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2. www.nationalrail.co.uk › contact-usContact National Rail via email or phone | National Rail

   www.nationalrail.co.uk › contact-us

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   National Rail services. By telephone. For enquiries about: Train times. Train fares Season tickets. Call 03457 48 49 50. Open 24 hours every day except Christmas Day. For comments and complaints about: National Rail’s website. National Rail’s phone service. National Rail’s apps. Call 0800 022 3720 or Textphone/minicom: 0345 60 50 600.

   • Help and Assistance

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     The gateway to Britain's National Rail network. A portal...

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3. www.nationalrail.co.uk › travel-informationNational Rail | National Rail

   www.nationalrail.co.uk › travel-information

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   Need train tickets for National Rail? Full details on train timetables, email and phone contact numbers, restrictions, and rail engineering works.

4. www.southernrailway.com › help-and-support › contact-usContact us | Southern Railway

   www.southernrailway.com › help-and-support › contact-us

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   For assistance to plan you journey, you can contact National Rail Enquiries. The contact details and hours of operation are below: Website: www.nationalrail.co.uk. Telephone: 03457 48 49 50. Email: customer.relations@nationalrail.co.uk. Twitter: @nationalrailenq. Post: National Rail Enquiries Customer Relations Team PO BOX 8626 Swadlincote DE11 1JA