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If you think there is something we should know about our services (the National Rail website, phone service and apps) please get in touch via email: customer.relations@nationalrail.co.uk. We will acknowledge your email within 24 hours, and aim to reply within 10 working days.
- Help and Assistance | National Rail
Find out how to contact us, claim compensation, make a...
- National Rail | National Rail
Need train tickets for National Rail? Full details on train...
- Help and Assistance | National Rail
Find out how to contact us, claim compensation, make a complaint, or learn more about accessible train travel.
Need train tickets for National Rail? Full details on train timetables, email and phone contact numbers, restrictions, and rail engineering works.
Please call our emergency 24 hour helpline on 03457 11 41 41 if there’s a safety threat to you or to others such as: people, animals, trees or objects on or near the track. damage or fault at a level crossing. a vehicle has hit a bridge. a broken fence or open gate allowing access to the track.
The gateway to Britain's National Rail network. A portal into UK rail travel including train company information and promotions; train times; fares enquiries; ticket purchase and train running information.
For assistance to plan you journey, you can contact National Rail Enquiries. The contact details and hours of operation are below: Website: www.nationalrail.co.uk. Telephone: 03457 48 49 50. Email: customer.relations@nationalrail.co.uk.
National Rail Enquiries. Trainline is accredited by National Rail to provide information, timetables and sell tickets for the UK rail industry. If you’re after information about National Rail, you’ve come to the right place. National Rail is the public facing brand of the Rail Delivery Group (RDG). RDG provides information and timetables ...