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Got a question about your takeaway order from Just Eat? Our customer support team is ready to help by online chat, email and telephone.
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- Can We Help With Something Else
- How Do I Get in Contact with Just Eat?
- Do Just Eat Have A Live chat?
- Can I Get My Money Back from Just Eat?
- Who Can I Complain to About Just Eat?
- Who Is The CEO of Just Eat?
- Why Does Just Eat Say Not Taking Orders?
- Is Just Eat More Expensive Than Ordering Direct?
- How Do I Change My Just Eat email?
- How Do I Stop Getting Texts from Just Eat?
- In Summary
The easiest way to contact Just Eat is through their online chat service. This is their preferred method of contact, which is why it’s so difficult to find the company’s phone number on the website! Alternatively, you can also contact Just Eat by email at info@just-eat.co.uk. However, you may be left waiting longer for a response if you do choose t...
Yes, Just Eat has a live chat option on their website. This is the easiest method of contacting them, but you are limited to only being able to use it during certain hours. The contact times for the live chat service can be found below: Monday – Sunday 10am-4pm and 7pm-2am. To access the live chat, you’ll first need to navigate through the help sec...
If your order doesn’t arrive or isn’t to your satisfaction, you might be wondering whether you can get a refund from Just Eat. You’ll be pleased to know that it is easy to get a refund from Just Eat. From the Just Eat homepage, simply press the ‘help’ button in the top right corner. From there, you can select the order that you’ve had a problem wit...
If you need to complain to Just Eat, the easiest way to do so is through their live chat service. To reach this, click the ‘help’ button and then either select the order that your complaint is regarding or click ‘can we help with something else’ if your complaint is not related to a specific order. Again, you’ll have to go through some of the most ...
The CEO of Just Eat is Jitse Groen. Jitse founded Takeaway.com in 2000, which merged with Just Eat in 2020, making Jitse Groen the CEO of Just Eat. Not only that, but Groen also owns 11% of the merged business, making him a large shareholder in the organisation. Living in the Netherlands, Jitse studied Business Information Technology at the Univers...
Sometimes when you log into Just Eat to order a takeaway, you might notice that your favourite restaurant says that it isn’t taking orders. This is understandably disappointing, especially when you’re looking forward to your meal. But why is this message displayed and is there a way around it? There are many different reasons why a restaurant may n...
Just Eat offers the ultimate convenience. No longer do you need to search through the takeaway menus and call a restaurant directly – you can simply browse menus on the app and order online from your favourite. You might be wondering whether you pay a premium for this service. The truth is, the price that you pay on Just Eat should be exactly the s...
If you need to change your email on Just Eat, you’ll need to log into Just Eat through a web browser. This means that you cannot do this through the Just Eat App. Once you’ve logged into your account, you should see your name appear in the top right corner of the screen. Click on your name, then select ‘update my contact preferences’. From here, yo...
From time to time, Just Eat contacts its customers via text with promotions, offers and discount codes. Whilst some customers feel that they benefit from these texts, others may find them annoying and prefer to turn off their text notifications. To stop getting texts from Just Eat, you’ll need to log into your account through a web browser (not thr...
Many people find that Just Eat simplifies the process of ordering a takeaway, especially if you’re away from home and don’t have takeaway menus to hand. However, when a problem arises, you need to knowthat you can contact them quickly and efficiently to resolve the issue. Just Eat prefers its customers to use its online chat service to speak to an ...
Just Eat have no contact number for queries or online chats, and theres no way I can get through to anybody to explain the situation. Navigating the website is like a maze, I'm just being told to go back to the order details page, click 'Can We Help With Anything?' and then I end up back at the exact same spot.
May 31, 2021 · Follow the instructions provided on this page to connect to Just Eat live chat. Just Eat Customer Service: For urgent matters and order-related issues, please use the Just Eat live chat feature. For complaints and account-related queries, you can contact the company on Twitter: https://twitter.com/JustEatUK. Unfortunately, Just Eat does not ...
Support for restaurant owners. Welcome to the Just Eat Help Center. You can find answers for your questions and contact Customer Services from the Help Center.
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