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- To do this, please contact HSBC on 03457 404 404.
www.hsbc.co.uk/content/dam/hsbc/gb/pdf/insurance/HSB-RFB2319-MCP56907-WCAG.pdf
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This information is for HSBC Advance customers who already hold an Insurance Aspects policy for: worldwide travel insurance (for eligible customers aged under 70) 24-hour motor breakdown assistance. mobile phone insurance. If you already have an Insurance Aspects policy with us, find out how you can make a claim. Make an Insurance Aspects claim.
- Aspects Insurance Claims
What you'll need to hand when you call. The exact location...
- Existing Insurance Customers
Already have insurance with HSBC? Find out how to make a...
- Aspects Insurance Claims
What you'll need to hand when you call. The exact location of both you and the vehicle, the road it is on or the nearest road junction. The vehicle's make, model and registration number. A contact telephone number. Find out how to make a travel, mobile phone or motor breakdown claim on your Aspects Insurance policy.
Already have insurance with HSBC? Find out how to make a claim or make changes to your policy.
Get in touch. 24 hour Motor Breakdown Assistance. Motor Breakdown Assistance covers you as a driver or passenger of any eligible vehicle for breakdowns which occur at your home address or on the road in the UK, Channel Islands or Isle of Man. You can benefit from up to 5 call outs per year per account holder.
- Contents
- Section A – Policy Summary
- Name of insurer
- Type of cover
- Significant features and exclusions
- Duration of the contract
- Your cancellation rights
- Explaining HSBC’s service
- Change of Insurer
- Definition of words
- How this cover works
- HSBC Assistance
- Section 4) Broken Windscreen or side glass
- General exclusions
- Adverse weather conditions
- Release fees
- Specialist equipment and charges
- Keys locked in vehicle
- General Terms and Conditions
- Claims – Your duties
- Claims – Our rights
- Looking after your vehicle
Section A – Policy Summary Section B – Additional Important Information about HSBC Section C – Policy Document
This is a Policy Summary only and does not contain the full terms and conditions of the assistance contract. Full terms and conditions can be found in Section C – Policy Document, which you should also read carefully.
HSBC Insurance Aspects Motor Breakdown Assistance is underwritten by AGA International SA and is administered in the UK by Allianz Global Assistance which is a trading name of Mondial Assistance (UK) Limited.
This policy covers you in the event of vehicle mechanical breakdown. Your membership is personal to you. You are therefore covered whilst travelling in any eligible vehicle and in attendance at the time of the breakdown and recovery.
For full details of the limits and exclusions applicable, please refer to Section C – Policy Document.
Your cover will remain in force as long as you are an HSBC Insurance Aspects holder.
This cover is provided with your HSBC Insurance Aspects. To exercise your right to cancel this cover you must cancel your HSBC Insurance Aspects by contacting HSBC. If you do not cancel the HSBC Insurance Aspects this cover will remain in force.
HSBC Insurance Aspects Motor Breakdown Assistance has been designed to protect you against the costs incurred in the event of a covered breakdown/immobilisation occurring within the area of cover. For the purpose of this policy HSBC Bank plc is an insurance intermediary and deals exclusively with Allianz Global Assistance for this cover. Please not...
HSBC may from time to time use a diferent insurer(s) to provide you with this product. HSBC will notify you prior to any change of the insurer(s) and advise you of any change in the policy terms.
When the following words and phrases appear in this policy document, they have the specific meanings given below. area of cover/UK: Means England, Scotland, Wales, Northern Ireland, the Channel Islands and the Isle of Man. breakdown/immobilisation: Means electrical or mechanical breakdown, vehicle fire or theft, punctures or running out of fuel, th...
We will pay for claims you make which are covered by this policy, occurring during the period of insurance and within the area of cover.
HSBC Assistance provides you with the following assistance services and benefits for motoring emergencies to aid you in the event of a covered breakdown/immobilisation of your vehicle in the UK as set out in this section of this insurance policy.
In the UK, if you experience a broken front windscreen or side glass which requires immediate replacement, we will advise details of a nationwide glass replacement company to replace the broken glass. Please note that you will be responsible for all parts and fitting costs, but these may be covered under your motor insurance policy.
HSBC Assistance will not assist or reimburse you in the event of a call for assistance or claim arising directly as a result of any of the following: We will not pay for any loss, theft, damage, death, bodily injury, cost or expense that is not directly associated with the incident that caused you to claim, unless expressly stated in this policy....
Please be aware that adverse weather conditions such as high winds, snow, ice or floods can make it impracticable for us to provide our normal assistance services. In this event, our immediate priority is to ensure that you are taken to a place of safety, meaning that it may be necessary for us to attend to your vehicle later.
Should your vehicle be stolen and subsequently recovered by the Police, you may be required by them to pay a release fee before we can remove your vehicle to an authorised repairer or to your home address. Although we can guarantee these costs on your behalf, the payment of such fees remains your responsibility.
In the event that the recovery of your vehicle requires the use of specialist equipment, any such costs in addition to our standard recovery services will be payable by you. Examples of when Specialist Equipment may be required are: Your vehicle is in a multi-storey car park or space where maneuvering is required and needs recovery Your vehicle co...
Whilst missing or broken keys are not covered, should the keys be locked in the vehicle, we will attend. In the event that entry to your vehicle is not possible and spare keys are not available, a forced entry may be required. If this happens, before any attempt is made to enter your vehicle, we will ask you to sign a declaration giving your permis...
These conditions apply to all sections of your cover and you must meet them before we make a payment or provide a service.
If a claim occurs you must comply with the relevant claims procedures described in this document as soon as you can.
We can take over and carry out the defence or settlement of any claim. After we have made a payment, we can pay to take legal action to get back any payment we have made under this insurance. If we want to, we will examine your vehicle and will test damaged components.
You must take all reasonable steps to safeguard your vehicle against breakdown/immobilisation.
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Feb 19, 2016 · I believe that I was mis sold an HSBC advance account back in 2010. This account stopped in 2014 I think. And now I am paying for hsbc 's 'insurance aspects'. I am looking to put a claim in for the advance. However, I recently booked some flights for a city break at the end of March (£280 but with £100 excess on policy).
Welcome to your HSBC Insurance Aspects: Travel Insurance. Please take time to read this booklet as it contains important information including a Privacy Notice explaining how your be used. If you have a question and cannot find the answer below or in the Policy Wording, please contact Customer.
