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  2. How to arrange a local collection. After completing your purchase, you’ll receive an order confirmation email with a collection code (a QR code and 6 digit code) to show the seller when you meet. You can also access your collection code on the order details or via Contact Seller on the eBay app.

    • Click & Collect

      Head to your chosen store with your collection code and...

    • Adding Local Collection to Your Listing
    • Payment Options For Local Collection
    • Arranging Collection
    • Proof of Collection
    • Managing Returns and Item Not Received Requests
    • Buying and Selling Off eBay

    When creating your listing, simply select No postage: Local collection onlyfrom the dropdown menu in the delivery details section, and enter your Item location which will show in your listing. You can also offer local collection in addition to other postage options. Tick the Offer local collection box under your postage options.

    Buyers who choose collection in person must generally complete checkout using approved electronic payment methods. Cash on collection is available only in a limited number of categories, such as Cars, Motorcycles, & Vehicles.

    In your item description or checkout instructions, specify when and how the buyer can collect the item. Don't add your full address, just the area will do. You may need to get in touch with them after the listing ends to confirm the details of the collection. Read our article on listing tipsfor more on how to list an item.

    Proof of collection is required to protect you against item not received cases. For proof of collection you can choose one of these options: 1. On desktop, manually enter the buyer's 6 digit code in View order details 2. Use the eBay app to scan the QR code the buyer received through email 3. Use the eBay app to manually enter the 6-digit code the ...

    Returns for local collection listings should be treated the same as other delivery options. If the buyer returns an item because it's faulty or it isn't as described in the listing, they can return it to you even if your return policy states you don't accept returns. If the buyer simply changed their mind and you stated in your listing that you don...

    One of our top priorities is protecting our members, so sales that started on eBay can't be completed off our site. If a sale is completed off eBay, neither buyers nor sellers are covered by our protection programmes if something goes wrong, and you'll still need to pay fees. See our policyfor more information.

  3. Look for 'Click & Collect' in the item listing. Choose Select a store and pick the store you'd like to collect your item from. Then pay for your item as usual. When your item's ready, we'll send you collection instructions by email or text, whichever option you selected at checkout.

  4. Head to your chosen store with your collection code and collect your parcel – it’s that simple. You don't have to print off your code, just present it using your phone or tablet. Your parcel will be held in-store for up to 7 days from when we notify you.

  5. I was wondering if anyone could tell me how you arrange a courier to collect a purchase - is it much the same as when you arrange for a courier to send something for you (haven't ever actually done that either mind you so I'm a bit clueless about how that works -do they pick up from your house?).

  6. Feb 23, 2022 · Listed an ebay item as collection only, buyer wants to pay cash on collection. I have no problem with that, but unsure what the best way to proceed is now all the payment stuff changed recently.

  7. Jul 6, 2020 · For proof of collection, you can use the eBay app to scan the QR code or manually enter the 6 digit code the buyer received after completing their purchase. To scan the code, go to the Arrange Pickup screen on the eBay app and tap the Scan to confirm pickup button.

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