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      • Make sure that your device is connected to a mobile or Wi-Fi network. If your device is connected to a mobile network, check that your cellular data is turned on. If you changed an account password recently, make sure that you update the password in your account settings.
      docs.blackberry.com/en/apps-for-android/blackberry-hub/latest/help/cfl1438711454697/cfl1438712372771
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  2. www.blackberry.com › desktop › blackberry-linkBlackBerry Link

    BlackBerry® ID sign in with BlackBerry Link allows you to automatically associate your computer with your BlackBerry 10 device (s) that are signed in with the same BlackBerry ID. Your desktop library is presented in the same way as your device content, so you can always find what you want. Just drag and drop collections or individual items to ...

  3. 1. Minimize the File Manager app and verify that you don't see the. icon on the app. If you see this icon, use the File. Manager app in your personal space. 2. On the home screen, swipe down from the top of the screen. 3. Verify that your device is connected to a wireless network. 4. Tap. Settings. 5. Do the following: 221.

  4. Feb 19, 2013 · *BlackBerry Link Usually loads with no problem, whenever I connect my Z10 to my Windows 10 desktop PC. *My "Y" & "Z" folders will open (most of the time) *Blackberry Link will usually sinc and show my device (with the BlackBerry/BBM ID).

  5. From the BlackBerry Contact Catalog drop-down menu, please select the following: Select Technical Support; Select BlackBerry Smartphones & Smartphone Software; Select the appropriate product from Product Type; Please note that your smartphone’s IMEI is required for the BlackBerry Smartphones option. Contact BlackBerry

    • Rename The iTunes File
    • Install The Latest Version of Blackberry Link Software on Your Computer
    • Check Your Device’S Status on Device Manager
    • Run The Hardware Troubleshooter
    • Remove Kaspersky Program
    • Upgrade Microsoft.NET Framework

    In case you updated iTunes and then tried to use BlackBerry Link but it opens with the error: BlackBerry Link has stopped working, rename the iTunesPrefs.xmlfile, and then re-launch BlackBerry Link. Here’s how to rename iTunesPrefs.xml file: 1. Turn on Show Hidden Files and Folders 2. Navigate to C:Users AppDataRoamingApple ComputeriTunes 3....

    Here’s how to uninstall and then re-install the latest version of BlackBerry Link: 1. Right click Start 2. Select Run 3. Type appwiz.cpl 4. Press Enter 5. In Programs and Features, select BlackBerry Link (or BlackBerry Desktop Software) 6. Click Change/Remove 7. On the Install Shield Wizard, select Remove 8. Click Next 9. Under Uninstall Options, s...

    Here’s how to do this: 1. Right click Start 2. Select Device Manager 1. Go to the USB device you are experiencing issues with 2. Right click on it 3. Select Properties 4. Click Generaltab 5. Check Device Statusbox to see if it has detected problems with your device In addition, to handle your drivers more efficiently and install or update old drive...

    Sometimes this error can be generated in Device Manager due to one of these reasons: 1. Device Manager can’t start the BlackBerry device 2. One of the drivers needed by your device doesn’t start 3. Device Manager has less sufficient information to recognize the error from the device’s driver If you’re experiencing problems with BlackBerry Link, the...

    Sometimes the BlackBerry Link may not work owing to Kaspersky 2014 blocking access to your BlackBerry device. In this case, remove Kaspersky 2014, then upgrade to Kaspersky 2015.

    If you upgraded to BlackBerry 10 OS version, and the BlackBerry Link is not working, your PC and device may no longer connect to each other. This indicates a problem with the current version of the Microsoft.NET framework that causes BlackBerry Link not to work when the program’s regional settings are set to some languages. The solution here is to ...

  6. • Update or reinstall your device software. BlackBerry Link supports BlackBerry devices running BlackBerry 10 OS and BlackBerry PlayBook tablets running BlackBerry PlayBook OS 2.1. To download the latest version of BlackBerry Link to your computer, visit www.blackberry.com/BlackBerryLink .

  7. On your computer, open BlackBerry Link. At the side of the BlackBerry Link window, click your device. Click Back Up & Restore. Do one of the following: To restore all of the data in a backup file to your device, click a backup file. To restore specific data in a backup file to your device, click a backup file.

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