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  1. Aug 17, 2023 · How to cancel your phone contract. The easiest way to cancel your phone contract is by text. If you want to keep your current phone number, just text the word PAC for free to 65075. Your network will then text you a code that you provide to your new network.

  2. You have the legal right to cancel the contract within those 30 days without having to pay a fee. Contact the company and say you’re cancelling within the allowed 30 days’ notice of a price increase. You won’t be able to cancel without a fee if either: you signed up to the contract before 23 January 2014, or.

  3. 2 Write to the service provider. If you want to cancel your contract, such as a mobile phone contract, you must write to your supplier within the cooling-off period to tell them you want to cancel. If you're close to the end of your cooling-off period, you'd be better sending an email.

  4. No matter how you bought your contract and phone with us, if you wish to cancel your contract and return your phone to us within the 14 working days ‘cooling off period’, then you can complete cancellation request. If you do not wish to continue with this online form, then you can cancel through a couple of different ways.

  5. If you decide to leave us, you’ll need to give 30 days ’ notice. You can cancel your contract from your My O2 account or call 202 free from your O2 phone. Before you leave us, you’ll need to pay any outstanding charges on your account. Your contract will end 30 days after we receive your request to leave.

  6. Mar 2, 2016 · The business can only do this if the contract term is fair. A cancellation charge is not fair just because it’s in the contract you signed – it needs to be reasonable.

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  8. If you want to switch provider without keeping your number, you'll need a Service Termination Authorisation Code (STAC). You can get a STAC from us free of charge: call 150 from your EE phone. or call 07953 966 150 from any phone. request from EE (you will now need to enter a one time PIN when requesting online)

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