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What if I smell gas in the UK?
How do I contact British Gas if it's not an emergency?
What if I smell gas in my house?
How do I contact the national gas emergency service?
If you smell gas, suspect a meter fault, have no heating or hot water, visit our emergency support . Please choose the best option for you. I have a prepayment/Pay As You Go meter
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- Help & Support
Can you smell gas? Call the Gas Emergency Services on 0800 111 999. If it's not an emergency, please check out our information below. And whenever possible, refer to the manufacturer’s guide to help you troubleshoot. I'm covered by HomeCare or have a services contract with you. I don't have HomeCare cover or a services contract.
Help with gas appliances - Help & Support - British Gas. What if I can smell gas? Are my burners assembled correctly? Can you help me switch my pilot light on? What if my appliance is showing a fault code or flashing lights? Can you help me get my gas fire working? Can you help me get my wall heater working? Gas Emergency Services.
Who to call in a gas emergency. If you smell gas, want to report a gas leak or require gas emergency services, there’s a free, 24-hour National Gas Emergency Helpline you can call. The gas emergency number you need depends on where in the UK you’re based and the type of gas that’s involved: Country. Natural Gas (NG)
Dec 1, 2023 · 1. Call 0333 202 9532 to contact customer service. Calling this number will connect you to a British Gas customer service representative that can direct you to the right department. This is a quick way to speak to a customer service representative over the phone. You can also use this number to make a customer complaint. [1]
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