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      • If you’re replacing a lost or stolen SIM, it should already be activated, so you won’t need to go through this process. Just pop it in and you’re good to go. If not, give EE a call (150 on an EE phone, or 07973 100 150 otherwise) and they’ll get it sorted.
      www.moneysupermarket.com/mobile-phones/guides/activate-your-sim/
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  2. If your SIM has been lost or stolen, you'll need to contact us by phone to block your SIM and order a replacement. Your replacement SIM will come activated and set up with your existing number, so all you need to do is insert it into your device.

  3. Your replacement SIM should be active already. Put it into your phone, and it’ll connect to our network straight away. You’ll know it’s active if you can see signal bars.

  4. If you lost only your SIM, we have two ways to get you back in service. You can quickly swap your number to an unactivated SIM: This method is only possible if you still have access to your registered email address to receive a 2-step verification code.

  5. Lost or stolen device? No need to worry, there are lots of ways to get help. We can block your device and send you a new sim with your existing number. And if you have phone insurance, we'll also help you make a claim and get a replacement.

  6. If you need a new SIM, order a replacement SIM here with a quick chat. When it arrives, using your original phone number. If you can’t log in to My Vodafone, use our SIM activation form instead.

  7. Jul 28, 2023 · If you’re replacing a lost or stolen SIM, it should already be activated, so you won’t need to go through this process. Just pop it in and you’re good to go. If not, give EE a call ( 150 on an EE phone, or 07973 100 150 otherwise) and they’ll get it sorted.

  8. Once your SIM arrives, pop your SIM into your device and follow the steps on your dashboard to activate your new SIM and resume your service. Activation should happen in just a few minutes, but could take up to 2 hours.

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