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      • If you need to change or cancel your outpatient appointment, please contact the number on your appointment letter. If you do not have an appointment letter, search for contact details using our A-Z of services. If you use MyChart, you can also cancel and manage some appointments using the app or website.
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  2. You can manage your referral if you were referred through the NHS e-Referral service. You can book, view, reschedule and cancel your first appointment. To manage your referral, go to nhs.uk/referrals. You can only manage your first referral appointment in the NHS App.

  3. Manage GP appointments online. You may be able to book, cancel or change a GP appointment by logging into your NHS account on the NHS website or NHS App. To do this, you must be: registered with a GP surgery; aged 13 or over; When you create an account, you'll be asked to prove your identity.

    • Changing Or Cancelling Your Appointment
    • Appointments with Our Community Services
    • Patient Initiated Follow-Up (Pifu) Appointments
    • Patient-centred Care

    If you need to change or cancel your outpatient appointment, please contact the number on your appointment letter. If you do not have an appointment letter, search for contact details using our A-Z of services. If you use MyChart, you can also cancel and manage some appointments using the app or website.

    If you would like to make or change a community appointment, contact the service directly by: 1. contact the service using the number on your appointment letter, or 2. search for a contact number using our A-Z of services

    If your condition is stable and your service feel it’s suitable, they might let you decide when to book a follow-up appointment. This gives you the control to self-manage your condition, and contact the service for an appointment when you feel it’s necessary. This is known as PIFU, and is a good alternative for some patients to routine, booked appo...

    We want to make sure you fully understand your condition and the options available to you. Before you receive any treatment the doctor will explain what they're recommending and will answer any questions you may have. No treatment is carried out without your permission (consent)unless it is an emergency and you are unconscious.

  4. Mar 18, 2024 · The e-RS Manage Your Referral (MYR) website is easy for patients to use. It allows them to book, check, change and cancel their appointments online without help from the practice. Most patients will be directed to a booking webpage which provides information about the referral process.

  5. Book and manage your appointments, or contact your GP surgery using the NHS App. Manage appointments with your GP and book online consultations, using the NHS App or the NHS website.

  6. If you are having any issues with viewing or managing your hospital appointments, please contact the NHS App service desk or view the NHS App help and support guidance. If a patient is aged 16-17, they may not be able to view or manage some of their hospital appointments.

  7. May 15, 2024 · Thousands of patients can now manage some of their Newcastle Hospitals appointments through the NHS app, in the Your Health section. The feature allows patients to easily rearrange or cancel appointments in the app, and is being rolled out in phases, starting in outpatient clinics at the Freeman Hospital and the Royal Victoria Infirmary.

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