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  1. Find your BitLocker recovery key. A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive. You might be prompted for the BitLocker recovery key during startup, due to a security risk or hardware change:

    • Microsoft account desktop view.
    • Microsoft account mobile device view. Click Manage recovery keys.
    • Device Details and Manage recovery keys option. Note: Microsoft again asks you to log in to your MSA. Follow the prompts to log in. Selecting the Recovery Key
    • BitLocker Recovery screen. This is important when you have multiple computers or your computer has multiple encrypted drives. Reference the Key ID from the BitLocker recovery event screen (Figure 4) to locate the appropriate recovery key.
    • Check Your Microsoft Account
    • Find A Recovery USB Drive
    • Check Your Cloud Storage Account
    • Look For A Printout Or Paper Document
    • What to Do If You Can’T Find Your Recovery Keys

    Did you choose the “Save to your Microsoft account” option when encrypting your drive in BitLocker? Visit https://account.microsoft.com/devices/recoverykeyin a web browser and sign in to your Microsoft account. You can use any web browser on any device—Windows, Mac, iOS, or Android. If you have multiple Microsoft accounts, sign in to the account li...

    Your BitLocker recovery key could be on an external storage device. Insert your USB flash drive(s) into a different computer and check for PDF or TXT files containing your recovery key. If you find the recovery key, insert the USB drive into your computer and follow the on-screen instructions. You could also type the recovery key on the BitLocker r...

    Your BitLocker recovery key could be in your cloud storage. If OneDrive or Google Drive are linked to your Windows PC, we recommend running a search for terms like “bitlocker,” “recovery key,” “recovery,” etc. Watch out for TXT or PDF files with matching titles/names. We recommend opening documents with different names/titles—you might find your re...

    You might have printed your recovery key on paper when you activated BitLocker. Check where you stow important documents for any printout with a long string of hyphenated digits.

    Microsoft Support can’t help you recover or recreate your BitLocker recovery key if lost or missing. Boot into the Windows Recovery Environment and reset your computer if you can’t find your BitLocker recovery key. Note that resetting your computer will delete all your files, apps, and settings. If you don’t have a backup, we recommend taking more ...

  2. Jul 18, 2024 · Unlock the device using the recovery password. From the BitLocker Control Panel applet, expand the drive and then select Change PIN. In the BitLocker Drive Encryption dialog, select Reset a forgotten PIN. If the signed in account isn't an administrator account, you must provide administrative credentials.

  3. From Start , type BitLocker and select Manage BitLocker from the list of results. In the BitLocker app, select Back up your recovery key next to the drive you want backup. Select where you want the key backed up. Save to your Microsoft Account - This will save the key in the recovery keys library of your Microsoft Account.

  4. If your system is asking you for your BitLocker recovery key, BitLocker likely ensured that a recovery key was safely backed up prior to activating protectio...

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  6. Apr 18, 2021 · If you lost or don't know your BitLocker key (ex: password, PIN, USB) but you have your BitLocker recovery key for an encrypted OS, fixed, or removable drive, you can use that recovery key to unlock your drive. The BitLocker recovery key is a 48-digit number stored in your computer. You have the following options to select from when you back up ...

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