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  2. You can change your BT ID username and security details at any time by logging in to My BT and selecting Profile from the Settings link.

  3. Jan 6, 2023 · The username will remain the same for the BT account ... what you need to change is the Contact Email Address in your account - the BT ID can remain the same. The link below should hopefully take you to the right place where you can change the email address: https://my.bt.com/s/apps/appsselfserve/index.html?/profile#/profilereview

  4. You chose a password when you created your BT ID. If you've forgotten it, you can reset it by following the steps in the link below. You'll need your username (usually your email address) and access to the phone number or email address for your BT account.

  5. Jan 28, 2024 · Those instructions look very easy to follow, except... "You can change your BT ID username and security details at any time by logging in to My BT and selecting Profile from the Settings link."

  6. How can I change my BT ID password for My BT? Follow our easy-to-use guide to changing your BT ID password for logging into My BT. Changing your BT ID username and security details. Follow these simple steps to change your BT ID security question and answer.

  7. Feb 27, 2023 · Re: Changing My BT ID USERNAME problem. Hi @maltins, it may be the case that you've set this up previously. Try a password reset at BT.com Log in and see if you can access the ID ok when you've completed that. Cheers.

  8. Your BT ID username is usually your contact email address. If you can't remember it, we can find it for you. Choose an option and enter your details below. Please select valid option to procceed.

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