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  1. Here are some red flags indicating an impersonation scam: False urgency. Scammers often try to create a sense of urgency to persuade you to do what they're asking. Asking for personal information. Scammers may try to persuade you to provide personal information over the phone such as addresses, payment information, account login credentials, or ...

  2. Jul 24, 2023 · 1. Off-platform payment scams. In an off-platform Amazon payment scam, the scammer's end goal is to trick you into paying them outside the Amazon app or website. To do this, a scammer will create fake product listings and then message you requesting outside payment once you try to make the purchase.

    • Hacked accounts. Hackers use various tactics to access your Amazon account, including: Smishing, vishing, and phishing attempts. Spyware and keyloggers. Password cracking software.
    • Fraudulent refunds. In one of the most common Amazon scams, you’ll receive an email, text message, or phone call claiming that you’re owed a refund on a recent purchase.
    • Tech support scams. There are a few different ways scammers can perpetrate tech support scams, including: Security alert pop-ups or texts that state there is an issue, and you need to call for support.
    • Brushing scams. In an Amazon brushing scam, a cheap product you didn’t order will be delivered to your doorstep. There’s no return address, and you can’t find any evidence of purchasing the product in your Amazon account.
  3. Nov 16, 2022 · Stay safe from impersonation scams with these six tips: Verify purchases on Amazon. If you receive a message about the purchase of a product or service, do not respond to the message or click on any link in the message; instead, log into your Amazon account or use the Amazon mobile app and confirm that it is really in your purchase history ...

    • Amazon Staff
    • How do Amazon scams work?1
    • How do Amazon scams work?2
    • How do Amazon scams work?3
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    • Unauthorized purchase scam. In this case, a user will receive a phishing email or a phone call about an expensive purchase made from their account without their knowledge.
    • Fake tech-support. Tech-support impostors can call users themselves or ask customers to contact them via a fraudulent email stating that there is a problem with their account.
    • Amazon Prime scam. Scammers pretend to be Amazon representatives and start calling, texting, and emailing Amazon Prime members, warning them about problems with their accounts.
    • Amazon Prime Video scam. Scammers have created fake copies of Amazon’s Prime Video platform, making it rank high on Google through targeting keywords for various tech-related issues users might have (like “how to set up Prime Video on Apple TV”) and tricking people into giving away their login credentials.
  4. Help and customer service. Report Unsolicited Packages or Brushing Scams. Third-party sellers are prohibited from sending unsolicited packages to customers. If you receive a package that you did not order and is not a gift, report it immediately. When a customer receives a package they didn't order, it may be a scam called "brushing".

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  6. Mar 8, 2024 · In 2023, Amazon initiated takedowns of more than 40,000 phishing websites and 10,000 phone numbers impersonating Amazon. We can takedown reported scam phone numbers the same day and phishing websites in just a couple of hours. Shutting these down is important, but does not prevent more from being created.

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