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Sep 13, 2023 · Aim to retrieve the merchandise before going back into the store so you can confirm the theft before detaining the shoplifter. 3. Escort them back into your store: Take the shoplifter back into your store. You may want to have more than one escort to keep them from running or endangering other people in your shop.
Oct 23, 2023 · The government brought together retailers and policing to set out measures to tackle the rise in shoplifting, catch more offenders and keep retail workers safe.
May 10, 2024 · Use customer service as prevention. Use signage to deter thieves. Train your employees. Use retail inventory management tools. Identify at-risk items. 1. Keep your store organized and tidy. An ...
- Meet and Greet
- Crime Mapping
- Electronic Tagging
- Keep It Tidy
- Personal Safety
- Safety in Numbers
Shoplifters can always assess how easy it is to steal from a shop by how soon after they enter they are spoken to by a member of staff. It’s known as ‘the three-to-five second rule’. Greeting customers as they enter your premises can put off shoplifters because it sends out a message that you and your staff are paying attention. If a thief thinks t...
Work out where inside the store thefts are happening. Keep records of location, dates, times and CCTV of incidents or suspicious behaviour. This is called ‘crime mapping’. Take a look at this area as if you are seeing it for the first time, then work out what you can do to protect it. Can you improve the surveillance? For example, can you see it fr...
Tag your items with ‘Electronic Article Surveillance’. Anti-theft systems encompass a wide range of devices and technologies. A correctly installed and security accredited anti-theft terminal (and tagging system) at a store entrance is a statement to potential shoplifters that ‘this store is protected’. Thieves will often target premises that don’t...
A clean and tidy retail outlet with clear visibility across the shop floor tells a thief that everything is shipshape – and that surveillance is also probably first class. Keep things security friendly, with uncluttered, wide aisles where possible, thereby making it extremely difficult for them to steal unnoticed. Ensure that the exterior, the grou...
You can't predict who’s coming into your shop or how they will behave. Shoplifters could respond aggressively when challenged. Employers should conduct a risk assessment in conjunction with Health and Safety directionsExternal Link. Always trust your instincts and only engage a potential shoplifter if it is safe to do so. If you feel confident with...
For as much of the day as possible, try not to be alone. Thieves target stores where there is only one member of staff. More eyes in the store, means you’re more likely to spot a thief, so have a few members of staff and make sure they’re trained in how to spot shoplifters. For more guidance, see our page on how to spot a shoplifter.
Sep 22, 2023 · Retail organisations claim that staff see little point in reporting theft and other types of crime to the police because when they have done it has often been met with inaction.
Oct 24, 2023 · As statistics show that shoplifting is up by 27% across ten of the largest cities in the UK*, more retailers are turning to technology to protect their business. Data protection law enables retailers to share criminal offence data such as images to prevent or detect crime as long as it's necessary and proportionate. We want businesses to be ...
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Here are 26 tips and tricks to prevent shoplifting in your retail store: 1. Create a shoplifting prevention strategy. If your retail store is new, you’ll need to create a loss prevention strategy. For existing retailers who already have a shoplifting prevention plan in place, it’s important to make regular updates to your strategy to ...
