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- Use SIAM as an opportunity to build, own, and maintain a data model, so you can understand where data is mastered, as well as establishing a tighter grasp of data ownership and integration. Consider the data integration requirements in detail and develop an appropriate data integration model.
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Aug 6, 2020 · Use SIAM as an opportunity to build, own, and maintain a data model, so you can understand where data is mastered, as well as establishing a tighter grasp of data ownership and integration. Consider the data integration requirements in detail and develop an appropriate data integration model.
- Change is hard! If you choose to adopt SIAM principles, you will be changing the IT operating model, through a combination of changes from process, people, organisation design, governance or contracting framework.
- SIAM isn’t just ITSM. When we talk about SIAM, it’s often tempting to consider only the IT Service Management process impacts of the SIAM approach. However, its impact is much broader than this.
- Changing existing contracts is hard. Often, the decision to consider a change to a SIAM operating model is caused by a compelling event, such as a contract change, end of an outsourcing contract, or major business reorganisation.
- A tooling strategy is critical. One of the most critical elements in the success of a SIAM operating model is the ability to establish a single source of truth for data and automate workflow through a toolset that spans the entire IT Operating model.
Sep 13, 2022 · Accurate and consistent data is vital to drive smart decisions and to enable personalised automation and a good SIAM model enables that. Metrics play a vital role in the modern digital organisation and form a core aspect of transformation and creating a data led and outcome-driven operating model.
Jan 7, 2022 · Developing an effective SIAM model entails discovering the best approach for an organization working in a multi-vendor operating model. This article unpacks what the SIAM operating model involves, and how it provides the strategic framework for IT departments to productively manage multiple vendors.
Jul 18, 2018 · In this blog Barclay Rae takes a looks at what SIAM is, how to approach it, and provides advice for getting started across strategy, design, tooling, reporting, service level agreements. Plus five important things to remember when it comes to SIAM implementation.
In short, SIAM is an approach designed to help complex services connect and align around the goal of the end customer. And this idea of putting the needs of the end customer first, is something IT has struggled with in general for many years.
Aug 4, 2021 · Learning new skills from an external specialist. Outsourcing simply makes sense in a variety of situations. In the case of low-value, commodity IT capability, there are compelling reasons to use external parties as suppliers. Why set up your own data center, staff it, and maintain it, if this is not your core business?
