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Phone. 0344 472 9646. Live chat (existing bookings only) > Virgin Atlantic Holidays customer support Opening hours: Mon – Fri: 9am – 6:30pm Sat: 9am – 5.30pm I Sun: 10am – 5.30pm
Got a question about trains you can't find the answer to? Ask our friendly Trains Support Team : Need to speak to someone urgently about a ticket you have already booked? Got a question about Virgin Points or Virgin Red? Contact our Virgin Red Reward Genies
Who do I contact for help? Follow. Refund within 2 hours of booking - email vttsupport@virgin.com. Refund outside of 2 hours from booking - please request a refund from within the app or complete this refund form. Refunds requested more than 2 hours after booking will be subject to an admin fee unless your train was cancelled.
If your flight has been cancelled or impacted by changes to our schedule. The easiest and best option to make a change is to log into My Booking and click or tap on the red web chat icon at the bottom of your screen. Alternatively, you call us.
Contact us. Hello there. If you haven't been able to find what you need on our website, we're here to help. Find out the best way to get in contact with us by choosing an option below. About Virgin Atlantic. Our story. Business as a force for good. Media centre. Annual reports.
Give us a call. Our phone lines are open every day between 07:00 and 22:00 for help with existing bookings only. The team are not able to help with queries about missing points or make new bookings. For help with existing bookings, call us on 0333 241 9128 unless you're calling us from outside the UK where you'll need to dial (+44) 333 241 9128.
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Can I Change My Name on my Virgin Atlantic Ticket?
7.1 Correcting a name. (a) Your name must be identical on your booking, Ticket and passport. If a mistake has been made and this is not the case, you must correct it at least two (2) hours before your scheduled departure time. (b) You can correct the name on your booking and Ticket by contacting us or the Authorised Agent that made your booking ...
