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      • Our goal at Johnson is to make finding the information you need as quick and as simple as possible. You can now access your policy, re-order auto policy documents and view your payment details online via our online self-service tool. You can also contact us by chat or phone. Please reference your policy number for quicker service.
      help.johnson.ca/en/customer-service/changes-policy
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  2. Please address your complaint, and any subsequent queries you may have in connection with the complaint, to the Compliance Officer. Contact details are as follows: Johnson Insurance Services Limited, Tower House, Fishergate, York, YO10 4UA. T: 01904 217455. E: compliance@johnsoninsurance.co.uk.

  3. Contact Johnson Insurance Services by calling 01904 217455 or submitting a message through the enquiry form. We look forward to helping you.

  4. We handle all our claims in house from first notification of loss to claim settlement, ensuring your claims run as smoothly as possible and take the weight off your shoulders when you really need it most.

  5. Need help? Find out how to reach us depending on your specific needs. Our dedicated service staff are here to help.

  6. Who should I contact for questions about my policy or if I need to make a change? How is my personal information protected? I’m in the middle of a claim or need to start a new claim, what should I do?

  7. Health and wellness consulting. We help members make the most of their group insurance. Whether you prefer online self-service or a reassuring voice over the phone—we’re here for you. If you have a claim, we’re here to help. Select a region below to connect with one of our claims specialists.

  8. If you do not have a user name and password, please contact Johnson at 1-800-563-1727. Print and complete a Personal Claim form from the ‘Members Only’ website and mail it along with your receipts to Johnson Inc. Group Benefits Claims, 10 Factory Lane, St. John’s, NL, A1C 6H5.

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