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  1. Protection Plan must be purchased within 14 business days of original WAVwatch purchase. This is a digital item and no item will be physically mailed to you. Replacement units issued from a utilized Accidental Warranty are not eligible for re-warranty under an Accidental Warranty Protection Plan. Screen cracks or damage as a result of accidents ...

  2. The WAVwatch was designed to be used as needed throughout the day, or to play at night while sleeping. It should be used for 6-8 hours maximum per day for optimum battery life. As you use the watch and notice how your body responds, you can tailor its use! Most frequencies are either 8 minutes or 30 minutes.

  3. First, don’t panic - we are happy to help! We have a standard 1-year manufacturing defect warranty on all units, and if you purchased an Accidental Damage warranty, you are covered for accidental damage for 1 year from the date of unit purchase. Simply contact support below, and we will look up your warranty based on your contact information.

  4. Accidental Damage Warranties are valid for 1 year from purchase date. They are utilized as a 1-time use, for a complimentary replacement, processed as a new order. We will supply a printable pre-paid label, to send your old unit back! Units issued with your warranty are not eligible for re-warranty under a new accident protection warranty, but ...

  5. Don’t realize what you have til you don’t!! I love the wavwatch company the customer service is great. I had foot surgery on both feet within the last 3 years and had dental surgery in April of this year. An infected tooth had got infection up in my bone and my chiropractor found it. God bless him.

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  6. A 1-year manufacturer’s warranty for defective parts. An additional warranty is available for breakage and water damage. While the WAVwatch is water resistant, it is not waterproof, so a warranty is advised! 1,000+ effective sound frequencies on a pre-installed 128 GB memory card. A standard micro USB charging cord and 5V 1A charging brick plug.

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  8. It does not replace the manufacturer’s warranty but provides certain additional benefits during the term of the manufacturer’s warranty. Replacement parts, if necessary, will be new manufacturers’ parts that perform to the factory specifications of the product. Protection Plan must be purchased at the time WAVwatch is purchased.

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