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Dec 12, 2022 · 7. Is the Consumer Act applicable to online shoppers? Yes. The Consumer Act does not distinguish between face-to-face and online transactions, so your consumer rights in the Philippines when shopping in malls or brick-and-mortar retail stores also apply when shopping online.
Article 1. Short Title. – This Act shall be known as the "Consumer Act of the Philippines." Article 2. Declaration of Basic Policy. – It is the policy of the State to protect the interests of the consumer, promote his general welfare and to establish standards of conduct for business and industry.
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Jul 17, 2024 · Consumer Act of the Philippines (Republic Act No. 7394) The Consumer Act of the Philippines, enacted in 1992, applies to e-commerce transactions involving the sale of goods and services to consumers. The provisions are relevant and applicable to digital transactions as well, acting as a guide for consumer rights and safety even in the online marketplace.
- This Act shall apply to all business-to-business and business-to-consumer internet transactions within the mandate of the Department of Trade and Industry (DTI), where one (1) of the parties is situated in the Philippines or where the digital platform, e-retailer, or online merchant is availing of the Philippine market and has minimum contacts therein: Provided, That online media content ...
The online consumer used electronic or digital payment and authorized the crediting of the amount despite cancellation; The online consumer reimburses the third-party delivery service as a pre-condition for the cancellation of the order; The transaction allows cancellation for a fee; or; The parties agree otherwise. Remedies of Online Consumers
Mar 14, 2024 · The Consumer Act of the Philippines outlines the rights of consumers and the responsibilities of sellers and service providers, including warranties and the right to redress, such as refunds or exchanges for defective goods. Although this Act predates the digital age, its provisions are applicable to electronic transactions, particularly in ensuring fair trade practices and protecting ...
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Jan 27, 2021 · 24 May 2024. Republic Act No. 11967. Internet Transactions Act of 2023 (ITA) – An act protecting online consumers and merchants engaged in Internet transactions, creating for this purpose the electronic commerce bureau, appropriating funds therefor, and for other purposes. 05 Dec 2023. Republic Act No. 8293.
