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- Our policy is to ensure that feedback is meaningful for both buyers and sellers. We do not allow feedback that is harmful, inappropriate or irrelevant as this reduces trust between buyers and sellers, and undermines the feedback system.
www.ebay.co.uk/help/policies/feedback-policies/feedback-policies?id=4208
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Why does eBay have this policy? Our community expects honest, transparent feedback. We allow buyers to share their experiences with the community but will remove harmful or irrelevant comments and images.
Members can't exchange Feedback solely for the purpose of increasing Feedback scores, gaining eBay privileges, or enhancing their reputation on our site. Neither can they influence another member's Feedback through a series of repeat purchases, or by leaving negative comments with a positive rating.
Per eBay policy, sellers have the discretion to accept or deny a cancellation request. For example: A buyer purchases a set of golf balls but then requests to cancel their order because they found a cheaper set elsewhere. The seller declines the request and the buyer responds by posting negative feedback. Since the seller is not obliged to ...
Find answers to your selling - feedback questions. Feedback policy 4 min article Feedback profiles 2 min article Seller protections 5 min article Replying to feedback you received for an item you sold 3 min article Leaving feedback for buyers 2 min article Automatic feedback settings 2 min article Feedback manipulation policy 1 min article
Mar 4, 2024 · However, eBay’s policy is clear: you can’t require a buyer to leave positive feedback, or specific seller ratings, or to revise existing feedback in order to get something they are already entitled to.
Feedback policy 4 min article Feedback profiles 3 min article Seller protections 9 min article Replying to feedback you received for an item you sold 3 min article Leaving feedback for buyers 2 min article Automatic feedback settings 2 min article Feedback manipulation policy 1 min article. About eBay. Announcements. Community.
All feedback policy information is now located on our updated Feedback policy page. Based on the information we have, we'll automatically adjust your performance ratings in some situations.
